Cultivate Intern - End User Computing

Shelter Mutual Insurance Company • Columbia, MO

2d • $16

About The Position

This role supports the Tier 2 End User Computing team by resolving escalated technical issues, assisting with device deployment and inventory management, and maintaining accurate documentation. The position offers hands-on experience troubleshooting end-user hardware and software while contributing to continuous improvement of support processes. Designed as a developmental opportunity, it is ideal for individuals pursuing or early in an IT career who are eager to strengthen both their technical expertise and customer service skills. Involved in various department functions and activities for the purpose of learning Shelter-specific policies, procedures, and methods of conducting business. Exposed to many facets of department activities including, but not limited to, job shadowing, attending department meetings or applicable corporate training classes, and performing assigned job duties. Assist department with regular work and may be assigned to special projects as appropriate. Must be a current, full-time college student at the sophomore or junior level, also enrolled full time for Fall 2026. Must be available to travel to Home Office in Columbia, MO June 15th -19th and July 20th – 24th.

Requirements

• Good personal computer skills and knowledge of Microsoft Office products such as Word, Excel and PowerPoint.
• Good communication and organizational skills.
• Time commitment of 8-10 weeks of employment from May through August, and be able to coordinate schedule with school ending, Shelter job needs and start dates.
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Must be a current, full-time college student at the sophomore or junior level, also enrolled full time for Fall 2026.
• Must be available to travel to Home Office in Columbia, MO June 15th -19th and July 20th – 24th.

Responsibilities

• Resolving escalated technical issues
• Assisting with device deployment and inventory management
• Maintaining accurate documentation
• Contributing to continuous improvement of support processes
• Learning Shelter-specific policies, procedures, and methods of conducting business
• Job shadowing
• Attending department meetings or applicable corporate training classes
• Performing assigned job duties
• Assist department with regular work and may be assigned to special projects as appropriate

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed