Customer Demand Planner

Pursuit Aerospace • South Windsor, CT

4d • Hybrid

About The Position

We are seeking a detail-oriented and experienced Customer Demand Planner to join our team at Pursuit Aerospace. The Customer Demand Planner will own customer-level demand planning for complex, long lead-time aerospace programs and provide customer-specific insights into the Integrated Demand Review and SIOP processes. This role ensures external customer signals are validated, contractual commitments are understood, and demand is translated into a credible, enterprise-wide unconstrained demand plan supporting manufacturing execution and capacity planning.

Requirements

• Bachelor’s degree in Operations Management, Industrial Engineering, Business Administration, or a related field
• At least 5 years of experience in demand planning, production planning, or operations planning within manufacturing, aerospace, or complex industrial environments
• Must be authorized to work in the U.S. on a full-time bases without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.
• Must be able to perform work subject to ITAR/EAR regulations.

Nice To Haves

• Advanced proficiency in ERP/MRP systems (SAP, Oracle, Epicor, or similar), demand planning tools, and advanced Excel modeling
• Strong analytical experience working with customer demand in multi-site networks.
• Demonstrated ability to interpret customer behavior, contractual demand signals, and order patterns, translating them into credible forecasts.
• Familiarity with long-term agreements (LTAs), backlog-driven demand, and program lifecycle management
• Experience working with long lead-time materials, constrained capacity, and make-to-order / make-to-print environments
• Understanding of SIOP processes in regulated manufacturing environments

Responsibilities

• Own customer-level demand across the enterprise for assigned aerospace customers and programs, consolidating demand across sites, part numbers, and engine platforms
• Analyze customer-driven demand volatility including rate changes, backlog movements, forecast bias, lead-time shifts, and contractual adjustments; quantify risks to manufacturing plans and inventory
• Validate customer demand signals by reconciling customer inputs, open orders, contractual terms, and historical performance
• Act as the enterprise demand planning interface for assigned customers during SIOP Integrated Business Planning cycles
• Surface customer-specific demand risks and insights to the Consensus Review, supporting escalation and trade-off discussions
• Partner with Commercial teams to understand demand drivers and ensure customer inputs are interpreted consistently across the network
• Collaborate with Demand Planning Director and Demand Planning Analyst to ensure customer demand is accurately reflected in the enterprise unconstrained demand signal
• Utilize program, customer, and external data sources and planning applications to forecast engine build programs and long-range demand

Benefits

• Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level