Customer Experience Associate

BOXER PROPERTY MANAGEMENT CORP • Houston, TX

2d • Onsite

About The Position

We are seeking a friendly and organized Customer Experience Associate to manage our front desk and provide excellent customer service to visitors and callers. The ideal candidate will be the welcoming face of our organization, handling phone calls, managing mail and supporting administrative tasks. Strong communication skills, professionalism, and the ability to multitask in a fast-paced environment are essential. Join our team to help create a positive first impression and ensure smooth office operations.

Requirements

• High school diploma or equivalent required
• Excellent verbal and written communication skills
• Strong organizational and multi-tasking abilities
• Professional and courteous demeanor
• Proficiency with phone systems, email and office software
• Ability to handle confidential information with discretion
• Adaptability and problem-solving skills in a dynamic environment

Nice To Haves

• Previous experience in a receptionist or customer service role preferred
• Training in phone systems, office software and customer service is desired

Responsibilities

• Greet and assist visitors and callers in a professional manner
• Answer and direct phone calls efficiently
• Manage calendar coordination
• Handle incoming and outgoing mail and packages
• Inventory and order office and kitchen supplies
• Maintain an organized and welcoming reception area
• Provide general administrative support as needed
• Coordinate communication between visitors and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree