Customer Experience Project Specialist I (Full-Time) - United States

Cisco • Richfield, NC

6d

About The Position

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Applications are accepted until further notice.
Meet the Team
Project management has never been more vital to our organization. You'll play an integral role in the business tying project outcomes to business goals, resulting in better market positioning. Collaborate with cross-functional teams and strive for business efficiency. You will be involved in the definition, planning, management, and deliverables of various projects.
Your Impact
Execute project management skill sets and methodologies to address long-term opportunities that impact and improve the business
Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends, to identify risks and issues and work toward innovation and operational success
Identify process gaps and process implementation planning
Support and further build change management processes
Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products
Who You Are
You show strong communication and collaboration skills with a real passion for solving problems
You have excellent organization and time management skills
You are an excellent communicator and a collaborative problem-solver
You are interested in the business and operations side of the technology industry

Requirements

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience. Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
• Self-Starter: Proven track record of initiating and leading projects, such as starting organizations, conferences, competitions, or publications, showcasing entrepreneurial spirit and initiative.
• Leadership Experience: Demonstrated leadership abilities through roles in student organizations, or significant involvement in extracurricular activities.
• Strong Attention to Detail: Exceptional spelling and grammar skills, ensuring high-quality and error-free content in all communications.
• Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.

Responsibilities

• Execute project management skill sets and methodologies to address long-term opportunities that impact and improve the business
• Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends, to identify risks and issues and work toward innovation and operational success
• Identify process gaps and process implementation planning
• Support and further build change management processes
• Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree