Customer Service Document Scanning Clerk - Onsite Miwaukee, WI

Gainwell Technologies LLC • Milwaukee, WI

13d • Onsite

About The Position

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
 SummaryJoin Gainwell Technologies and play an essential role in delivering accurate and efficient processing support for healthcare and client operations. As a valued team member, you’ll handle document verification, data entry, and quality auditing to help ensure compliance, accuracy, and exceptional service delivery.Your role in our mission• Verify and audit documents to ensure data accuracy and compliance with company standards.• Process forms, reports, and transactions while maintaining high-quality and timely results.• Prepare and maintain reports, logs, and supporting documentation for management and clients.• Research and resolve data discrepancies, ensuring efficient follow-up to meet service level goals.• Handle confidential company information according to policy and guidelines.What we're looking for• At least 2 years of experience in clerical, processing, or office support roles.• Proficiency in Microsoft Office applications and familiarity with business systems software.• Strong organizational and multitasking skills with keen attention to detail.• Effective written and verbal communication skills.• Ability to work both independently and as part of a collaborative team.What you should expect in this role
Full-time, remote position with opportunities for skill growth and professional development.
Reliable broadband internet connection required (minimum 24 Mbps download / 8 Mbps upload).
Supportive work culture committed to accuracy, teamwork, and service excellence.
Standard Monday–Friday schedule 
Comprehensive benefits package, including medical, dental, and vision coverage; paid time off; paid holidays; and a 401(k) plan with company match 

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The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Requirements

• At least 2 years of experience in clerical, processing, or office support roles.
• Proficiency in Microsoft Office applications and familiarity with business systems software.
• Strong organizational and multitasking skills with keen attention to detail.
• Effective written and verbal communication skills.
• Ability to work both independently and as part of a collaborative team.

Responsibilities

• Verify and audit documents to ensure data accuracy and compliance with company standards.
• Process forms, reports, and transactions while maintaining high-quality and timely results.
• Prepare and maintain reports, logs, and supporting documentation for management and clients.
• Research and resolve data discrepancies, ensuring efficient follow-up to meet service level goals.
• Handle confidential company information according to policy and guidelines.

Benefits

• medical
• dental
• vision coverage
• paid time off
• paid holidays
• 401(k) plan with company match
• flexible vacation policy
• comprehensive health benefits
• educational assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees