Customer Service Representative - Data Information Processor - US Remote

Motorola Solutions

1d•Remote

About The Position

NOTE: MUST have over 1 Year of REMOTE work experience We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume. High multi-tasking environment Experience handling escalations Work within multiple systems Utilize client/lender databases, if applies, to execute specific lender requirements. Work in upwards of 15 different tabs between multiple screens Excellent customer service skills Ability to work independently as well as within a team Excellent communication skills Process release of vehicles, and track auction pick ups Follow through and ownership of work to completion required. Previous collection, repossession or automotive industry experience preferred Microsoft Office and Google Suite product experience 40 wpm minimum Must be able to handle multitasking on a computer with multiple screens This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment. Possible need to by hybrid at feature time Target Base Salary Range: $41,600 to $43,680 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-NJ1 #LI-REMOTE

Requirements

MUST have over 1 Year of REMOTE work experience
Detail oriented
Driven
High multi-tasking environment
Excellent customer service skills
Ability to work independently as well as within a team
Excellent communication skills
Microsoft Office and Google Suite product experience
40 wpm minimum
Must be able to handle multitasking on a computer with multiple screens
Minimum 2 years of customer service experience
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.

Nice To Haves

Previous collection, repossession or automotive industry experience preferred
It is preferred that candidate have previously worked in a remote environment.

Responsibilities

Administrating over acceptance of assignments from client/lenders
Processing the assignments
Processing the completion of services
Release of lender asset, upon execution of service
Processing client/agent requests while you to manage a high call volume
Experience handling escalations
Work within multiple systems
Utilize client/lender databases, if applies, to execute specific lender requirements.
Work in upwards of 15 different tabs between multiple screens
Process release of vehicles, and track auction pick ups
Follow through and ownership of work to completion required.