Customer Service Representative - Patient Financial Services
About The Position
Overview Central Maine Healthcare is seeking a Full Time, Customer Service Representative to join our Patient Financial Services team! Position Summary: The Customer Service Representative is responsible for all communication and research regarding patient accounts, as well as for responding to all patient inquiries for the regional healthcare system. This is a highly visible position with limited flexibility. The representative’s workflow is dictated by call volumes. About Central Maine Healthcare: Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! Employment Status Full Time Shift Days
Requirements
- High School graduate or equivalent
- Minimum of two years relevant experience, including knowledge of insurance billing and medical terminology
- Understanding of various insurance plans, government agencies, Medicare and Medicaid
Responsibilities
- responsible for all communication and research regarding patient accounts
- responding to all patient inquiries for the regional healthcare system
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
