Customer Service Representative - Patient Financial Services

Central Maine Healthcare • Lewiston, ME

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About The Position

Central Maine Healthcare is seeking a Full Time, Customer Service Representative to join our Patient Financial Services team!
Position Summary:
The Customer Service Representative is responsible for all communication and research regarding patient accounts, as well as for responding to all patient inquiries for the regional healthcare system. This is a highly visible position with limited flexibility. The representative’s workflow is dictated by call volumes.

Requirements

• High School graduate or equivalent.
• Minimum of two years relevant experience, including knowledge of insurance billing and medical terminology.
• Understanding of various insurance plans, government agencies, Medicare and Medicaid.

Responsibilities

• Communication and research regarding patient accounts
• Responding to all patient inquiries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED