Customer Service Trainer

Elevare BrandingRiverside, CA
34d$48,000 - $53,000

About The Position

We are seeking a motivated and detail-oriented Customer Service Trainer to join our growing team in Riverside, CA. This role is essential in shaping the quality and consistency of our customer service standards. The ideal candidate will be responsible for developing and delivering training programs that empower customer-facing teams to perform at their highest level.

Requirements

  • Strong communication and presentation skills
  • Ability to lead, motivate, and inspire teams
  • Excellent organizational and time-management abilities
  • Professional attitude with a customer-focused mindset
  • Willingness to learn and adapt in a fast-paced environment

Responsibilities

  • Design and deliver engaging customer service training sessions
  • Develop training materials, guides, and performance resources
  • Coach team members on communication, problem-solving, and service excellence
  • Monitor trainee progress and provide constructive feedback
  • Collaborate with leadership to align training with company goals
  • Support continuous improvement initiatives within customer service operations

Benefits

  • Competitive salary ($48,000 – $53,000 per year)
  • Growth opportunities within a dynamic organization
  • Supportive and professional work environment
  • Ongoing skill development and training
  • Stability and long-term career potential
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