Customer Support Associate (Remote)
Futura Marketing•Des Moines, IA
6h•$21 - $26•Remote
About The Position
Futura Marketing is hiring a remote Customer Support Associate in Des Moines. This is a part-time position within our distribution team. Weekday daytime shifts only. No experience required — training provided. Pay: $21–$26/hour.
Requirements
- No previous experience required
- Good written English skills
- Basic computer proficiency
- Attention to detail
- Reliable and self-motivated
- Must reside in Iowa
- Available during daytime shifts
Responsibilities
- Respond to customer inquiries via email
- Update order and shipping information
- Resolve delivery issues and delays
- Follow service workflow guidelines
- Escalate complex cases when needed
- Maintain accurate support records
- Use internal tools for communication
Benefits
- $21–$26 per hour
- Remote work from anywhere in Iowa
- Part-time, weekday-only schedule
- Paid training and onboarding
- Supportive digital work culture
- Simple hiring process
- Tools and guidance provided
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
