CV RN Program Coord–CTO/Complex PCI Program

UT Southwestern Medical Center • Dallas, TX

3d

About The Position

The RN Specialty Program Coordinator for the Chronic Total Occlusion (CTO) and Complex PCI Program supports the growth and coordination of advanced interventional cardiology services. This role partners closely with interventional cardiologists, APPs, cath lab teams, and referring providers to facilitate incoming referrals, manage patient intake and triage, coordinate clinic and procedural planning, and serve as a primary point of contact for patients throughout their care journey. The coordinator provides patient education, ensures timely communication across disciplines, and helps streamline workflows to support safe, efficient care delivery. This position is ideal for a cardiovascular RN who enjoys program development, relationship-building, and contributing to the expansion of a specialized, high-acuity cardiac program.

Works under limited supervision to Coordinate efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide stream-lined, efficient systems of referral management and service recovery.

Requirements

• Bachelor's Degree BSN
• 3 years of nursing experience.
• (RN) REGISTERED NURSE
• (BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC).

Nice To Haves

• Cardiology/Cardiovascular experience

Responsibilities

• Receives and provides immediate responses to inquiries and patient referrals. Establishes immediate relationship between referral sources and hospital.
• Serve as the clinical link between the referring physician office and HLV. Facilitates communication with referring doctors for patients seen in clinics and for patients discharged from the hospital.
• Coordinates efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide stream-lined, efficient systems of referral management and service recovery.
• Coordinates bed placement and medical transportation as needed.
• Interfaces with other hospital departments (I.e., infection control, admitting, pastoral care, and nursing) and physicians to facilitate admission process.
• Interfaces with patients as a liaison to facilitate their first visit at UTSW and assists in obtaining records before new patient evaluation.
• Assists with obtaining clearances needed for treatment and care.
• Works closely with interdisciplinary core team and oversees referral/intake process to ensure patient has all necessary items needed for meaningful visit.
• Assign clinical duties as needed to ensure effective workflows, patient care requirements are meet and clinical quality and safety measures are followed.
• Resource to patients, and families, regarding social services, financial aid and outside resources available
• Reviews referrals, verifies information. Determines appropriateness of referral based on established criteria and assures that all patient work up and resulting reports are provided in accordance with protocols.
• Establishes & maintains infrastructure to monitor referring physician practice patterns; alerts team to any change in referral patterns.
• Tracks data regarding intake and referral sources.
• Coordinates efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide streamlined, efficient systems of referral management and service recovery.
• Responsible for training future/new coordinators
• Development and maintenance of process maps detailing throughput from intake to procedure.
• Development and maintenance of education materials for staff and patients.
• Participates in clinic, facilitates work up and provides education as appropriate.
• Participates in inpatient rounding and/or post procedure rounding as deemed appropriate by team.
• Works closely with Quality team to include but not limited to: maintaining and validating data, investigating fall outs, performing RCA, participating and/or leading PI projects
• Ensures all quality metrics are completed by staff during clinic visit(s) per protocols by staff the meet registry requirements.
• Provides on-call coverage as deemed appropriate by team.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level