CVP, GBS GTO Portfolio and Value Lead
About The Position
Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Philadelphia, PA (Pennsylvania) We are open for a fully remote schedule for candidates located in Iowa. Role Overview: New York Life Group Benefit Solutions (GBS) is reimagining how we work, and we’re excited to announce a new role within our Group Transformation Office (GTO) – the Value Lead. This role will be pivotal in driving measurable business outcomes and ensuring that AI initiatives deliver tangible value across the enterprise. If you’re passionate about connecting strategy to results, enabling value realization, and shaping the future of work at scale — we want to hear from you. Are you a strategic thinker with a passion for delivering measurable impact? New York Life GBS is seeking a dynamic individual to lead the Portfolio & Value Orchestration pillar of our GTO. You’ll ensure that every initiative aligns with business priorities and delivers quantifiable outcomes.
Requirements
- Bachelor’s degree and/or equivalent experience.
- 5+ years of proven experience in portfolio management, value realization, or business transformation; 10+ years of overall experience.
- Strong analytical skills with ability to translate data into actionable insights.
- Expertise in financial modeling, KPI development, and benefits tracking.
- Exceptional communication and stakeholder management skills.
Nice To Haves
- Familiarity with AI adoption and digital transformation programs is a plus.
Responsibilities
- Design and own the value realization framework for AI- and agentic-led initiatives across GBS, including clear baselines, target outcomes, payback timing, and ongoing economics.
- Partner with business and technology leaders to define a tight set of KPIs and success metrics that connect AI adoption, digital worker utilization, experience improvements, and financial impact (revenue, cost, risk).
- Develop and maintain the integrated transformation portfolio, ensuring every initiative is explicitly tied to strategic objectives, value hypotheses, and capacity constraints.
- Facilitate prioritization and rebalancing of initiatives using a transparent value / feasibility / readiness lens, driving decisions through SteerCo and GTO governance forums.
- Shape funding and incentive mechanisms (e.g., value-backed funding, stage gates, and performance measures) so leaders and teams are rewarded for delivering measurable value, not just activity.
- Provide executive-ready insights and reporting on portfolio health – progress against milestones, realized and forecast benefits, risks, interdependencies, and course-correction recommendations.
- Continuously refine the value story, using data and feedback to update business cases, inform future waves of AI investment, and articulate the impact of GBS Reimagine to the broader enterprise.
- Ensure all initiatives within the portfolio explicitly align to enterprise business strategy and key corporate metrics, reinforcing GBS’s contribution to broader strategic outcomes.
Benefits
- We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
