Cyber Evaluator/Investigator

State of Maryland•Baltimore City, MD

About The Position

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a full-time contractual position. GRADE 15 LOCATION OF POSITION Maryland Department of Human Services Office of the Inspector General 1525 N. Calvert Street 7 th Fl. Baltimore, MD. 21202 Please note that field investigators are typically stationed in one or more of the offices within their coverage area. This specific role will cover Washington, Garrett, and Allegany Counties located 1 Frederick St, Cumberland, MD 21502. Main Purpose of Job This is the primary position for the Bureau of Investigative Services (BIS) Program Investigations Unit in the Office of the Inspector General (OIG). It is a key resource for ensuring Department financial integrity with regard to preventing and investigating fraud and other misconduct against the Department. The position contributes significantly to ensuring DHS customers achieve independence and the Department is protected in programs that must be free of financial and other types of abuse. This position performs Family Investment Administration (FIA) evaluations, conducts investigations and analyzes eligibility payments related to the activities of customers, employees, contractors, and contractor employees of the Department. This position’s purpose is to detect, deter and reduce financial loss to the State.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Three years of administrative staff or professional work.
Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.
Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Nice To Haves

6 months of experience in investigations and/or research.
6 months of Computer software experience (To include Tor Browsers).
6 months of Social Engineering background to include Dark Web Search Engines

Responsibilities

Evaluate applications and cases processed by eligibility determination workers to verify information, assure payment accuracy, and compliance with State and federal regulations.
Analyze disbursements related to suspected customer fraud, including Supplemental Nutrition Assistance Program, Temporary Cash Assistance, Temporary Emergency Medical and Housing Assistance, Purchase of Care, Emergency Assistance to Families with Children, Maryland Energy Assistance Program and Low-Income Heating and Energy Assistance Program.
Analyze allegations of misconduct to assure any misuse of State funds and other resources is resolved.
Review management referrals to improve the timely resolution of fraud cases.
Perform quality control evaluations by conducting on-site field interviews of complainants, witnesses, representatives of businesses, State, federal, and county government, and professionals from legal, medical, and financial institutions.
Interview customers, employees, and contractors who may have knowledge of fraudulent eligibility and other activities.
Complete statistical and analytical reports for distribution to administrative authorities involved in prosecutions and administrative actions related to eligibility and other financial transactions.
Complete summons (civil and criminal) and applications for arrest warrants.
Request the issuance of subpoenas for case information and work with police officers to complete investigations.
Contribute to improved internal controls and quality assurance of Local Departments of Social Services programs by providing evaluation feedback and case manager training to reduce eligibility errors and overpayments.

Benefits

health insurance, dental, and vision plans offered at a low cost
Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave - ten (10) days of accumulated annual leave per year.
Sick Leave - fifteen (15) days of accumulated sick leave per year.
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least thirteen (13) holidays per year.
Pension - State employees earn credit towards a retirement pension.
Positions may be eligible for telework.

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