Data and Implementation Analyst

Harmonya

1d

About The Position

This role supports customer onboarding and ongoing data operations across Harmonya’s Data Operations and Customer Success teams. You will assist with Attribution workflows, help track data updates for Insights and Enrichment, and support data investigations when issues arise.
The GTM Data and Implementation Analyst will contribute to account health by supporting key operational workflows across the customer lifecycle. This is a great role for someone early in their career who is detail-oriented, curious about data, and eager to learn the CPG and retail data landscape.
We’re looking for someone with foundational experience in data operations or implementation support who communicates clearly, pays close attention to detail, and is excited to grow within a fast-paced startup environment.

Requirements

• 4-7 years of experience in data operations, implementation support, customer onboarding, or a related role—exposure to CPG, retail data, or SaaS is a plus
• Familiarity with retail or syndicated data (e.g., Nielsen, IRI/Circana, retailer POS data) is preferred but not required
• Solid organizational skills with the ability to manage multiple tasks and keep work on track across accounts
• Clear written and verbal communication skills—comfortable participating in client calls and internal meetings
• Detail-oriented and process-minded—you follow steps carefully and flag issues when something doesn’t look right
• Comfort navigating ambiguity and working in a fast-paced, evolving environment
• Familiarity with data ingestion workflows, file formats, and basic data quality concepts is a plus
• Experience in a fast-growing B2B SaaS startup environment is preferred

Responsibilities

• Support the implementation lifecycle from SOW signature through tenant go-live, helping coordinate tasks and track progress
• Help prepare materials for internal and external kickoff meetings, ensuring stakeholders have the information they need
• Assist with communication between Data Operations, R&D, and Customer Success to keep data-related workflows on track
• Track data movement across the client portfolio—receipt, ingestion, and ongoing updates—proactively flagging inconsistencies or anomalies
• Help maintain organized records of account details including SOW information, configuration files, and key contact lists
• Follow and help document repeatable processes that support cross-team collaboration and a consistent customer experience
• Gather and organize key data points and updates to help Customer Success Managers and Account Executives stay informed
• Support Attribution engagements by helping collect training data, organize inputs, and assist with customer onboarding alongside the Attribution Program Manager
• Assist with customer training sessions on Harmonya’s Attribution capabilities and help process ongoing data inputs
• Help ensure attribution-related data is collected in the correct format and routed to the right internal teams

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees