DC Quality Control Supervisor

BJ's Wholesale Club•Independence, KY

2d•$58,000

About The Position

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household. Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle. 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older). Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. Eligibility requirements vary by position. Responsible for administering and directing all loss prevention and quality control policies and procedures at our third-party perishable/frozen consolidation facilities including: (1) developing daily staffing plans to ensure QC coverage in all operational areas; (2) verifying quality control checks in receiving; (3) verifying 100% quality control audits on outbound shipments; (4) ensuring all club shipping lanes are audited and pallets are stacked properly prior to closing selling club loads; (5) investigating all discrepancies and documenting errors to be utilized in follow-up training with team members to reduce potential shrink; (6) investigating and documenting safety incidents and accidents, providing written reports of findings to third-party management; and (7) training new team members in proper QC procedures.

Requirements

Associate's Degree in Business Management required.
Two years of supervisory experience in a warehouse or food distribution environment.
Knowledge of warehouse operations, quality control procedures, loss prevention procedures and inventory control procedures.
Strong written and oral communication skills.
Strong personal computer skills using Microsoft Office applications.

Responsibilities

Manage the daily activities of the Quality Control Department to ensure all procedures are being performed and all shipping lanes are audited prior to manifesting outbound club loads.
Provide guidance to Quality Control Leads concerning staffing levels to achieve a steady flow of merchandise.
Maintain efficient and timely research and recovery efforts on all inventory and shipping discrepancies.
Document all errors to be use for retraining Quality Control team members to ensure 100% accuracy and zero shrink.
Investigate and document all safety incidents and accidents.
Maintain outbound accuracy rate of 100% through enforcement of all procedures and policies, timely investigation of discrepancies and team member retraining.
Advise Logistics Financial Control of necessary inventory adjustments based on investigative results.
Ensure that all office data entry functions are performed to ensure all purchase orders are entered.
Resolve Selling club inquiries timely.
Communicate operational issues to third-party facility manager for resolution.
Maintain safety compliance throughout the facility.
Ensure violations of safety policies are being reported and documented timely and safety retraining sessions are being conducted.
Support and assist in the development of safety programs which raise awareness and reduce safety accidents/incidents.
Positive Receiving Accuracy: Achieve accuracy of shipments to the selling clubs that meet or exceed prescribed annual goal.
Perishable Cost Per Case: Achieve expense control within the third-party perishable DC to meet or exceed prescribed annual goal.
Distribution Center Operations: Oversee all positive receiving and sampling processes within your shift to meet or exceed prescribed annual goals.
Quality Standards: Achieve quality standards and practices in accordance to company objectives.