Deal Desk Support - Viasat

MarketStar•Ogden, UT

7d•Hybrid

About The Position

The Deal Desk Support role partners closely with Sales, Sales Operations, Finance, and Leadership to ensure deals are structured accurately, efficiently, and in alignment with internal processes and client requirements. This role is responsible for supporting deal workflows, maintaining documentation, building reports, and enabling data-driven decision-making across the sales organization. This individual will serve as a critical operational backbone for the Viasat Ads program—ensuring speed, accuracy, and consistency from opportunity creation through deal approval and execution.

Requirements

Strong experience creating and maintaining process documentation and workflow diagrams
Advanced proficiency in Excel, including pivot tables and lookup formulas
Hands-on experience with Salesforce (opportunity management, reporting, dashboards)
Experience building or supporting reporting in Tableau or similar BI tools
Strong PowerPoint skills for leadership-facing presentations
High attention to detail and strong organizational skills
Ability to manage multiple priorities in a fast-paced, sales-driven environment
Strong written and verbal communication skills
Experience supporting Deal Desk, Sales Operations, or Revenue Operations teams
Familiarity with pricing, approvals, and contract workflows
Experience working with advertising, media, or SaaS sales teams
Comfort working cross-functionally with Sales, Finance, and Leadership

Responsibilities

Support deal review, approval, and submission processes in partnership with Sales, Sales Ops, and Finance
Build, maintain, and optimize process documentation, SOPs, and playbooks for deal desk workflows
Develop and maintain reports and dashboards to track deal performance, pipeline health, and operational metrics
Ensure data accuracy and hygiene within Salesforce, including opportunity fields, pricing inputs, and approvals
Create and analyze reporting using Excel (pivot tables, formulas, data validation)
Support leadership reporting and presentations using PowerPoint
Leverage Tableau (or similar BI tools) to visualize trends and insights where applicable
Identify process gaps and recommend improvements to increase deal velocity and reduce friction
Act as a liaison between sales teams and cross-functional stakeholders to resolve deal-related questions
Support ad-hoc analysis and operational projects as needed
Other applicable duties as assigned