Dealer Performance Partner
About The Position
CarGurus is seeking a highly strategic and experienced individual to join our team as a Dealer Performance Partner. In this elevated role, you will serve as a trusted advisor to high-value CarGurus customers, helping them unlock the full potential of CarGurus’ products and services. Beyond training and coaching, you will influence dealership strategy, industry thought leadership, and directly impact account growth and adoption through consultative expertise. This is a senior, high-visibility role that combines deep knowledge of dealership operations, executive-level engagement, and the creation of industry-leading materials and programs to elevate both dealer success and CarGurus’ market presence. Applicants must live within the Southern California area between San Francisco and San Diego.
Requirements
- Extensive experience (7+ years preferred) in dealership operations, sales, F&I, BDC/Internet departments, or automotive consulting.
- Ability to travel nationwide, representing CarGurus at events, dealer sites, and conferences, up to 75% of the time.
- Exceptional public speaking, presentation, and facilitation skills for large and small audiences, both internally and externally.
- Deep understanding of dealership operations and strategy, with the ability to connect, train, coach, and advise dealers on business outcomes.
- Skilled at creating high-impact materials and programs that elevate internal teams and dealer partners.
- Comfortable engaging with executives and decision-makers, building credibility and influencing strategic direction.
- Data-driven, with the ability to measure program impact, analyze trends, and make actionable recommendations.
- Self-motivated, autonomous, and able to navigate ambiguity while managing multiple priorities.
- Proven ability to balance cross-functional stakeholder needs, deliver exceptional dealer experiences, and foster long-term relationships.
Responsibilities
- Lead in-market events, dealer conferences, and workshops to showcase CarGurus’ value proposition and best practices at scale, connecting with our customers at their level.
- Deliver internal and external training and programs on dealership operations, strategy, and CarGurus product and software implementation, upskilling both dealer and internal account teams.
- Serve as a subject-matter expert across all CarGurus products, translating deep technical knowledge into actionable dealer strategies and training sessions.
- Partner with executives internally and externally to guide account strategy, strengthen relationships, inform the product roadmap, and influence business decisions.
- Develop net-new expert-level resources, playbooks, and materials to enhance the customer experience, expand offerings, and deepen dealer engagement.
- Drive measurable results in dealer adoption, ROI, and account growth through a consultative and strategic approach.
- Gather and synthesize dealer feedback, market insights, and adoption trends, presenting findings to CarGurus leadership to inform product roadmap and go-to-market strategies.
- Collaborate cross-functionally with Product, Marketing, Sales, and Customer Success teams to share insights, deliver presentations, and execute strategic initiatives across the organization.
Benefits
- We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us.
- Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways.
- A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being.
- Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
