Dealer Services Administrator

Lithia & Driveway•Medford, OR

1d•$19 - $29•Onsite

About The Position

The Manufacturer Relations & Dealer Services Administrator is a highly visible administrative position providing wide-ranging support across Lithia & Driveway, with primary focus on the Manufacturer Relations & Dealer Services department. This team plays a critical role in dealership lifecycle activities including acquisitions, divestitures, open points, and dealership changes, ensuring compliance with manufacturer, regulatory, and internal requirements. The Administrator supports key processes that directly impact transaction timelines, dealership continuity, and corporate record accuracy. Success in this role requires strong communication, attention to detail, a sense of urgency, and the ability to manage competing priorities in a deadline-driven environment.

Requirements

Strong attention to detail and accuracy
Sense of urgency and ability to meet important deadlines
Excellent written and verbal communication skills
Strong critical thinking and problem-solving ability
Active listening skills and professionalism in a collaborative environment
Strong time management and ability to prioritize workload independently
Proficiency in Microsoft Word, Excel, Outlook, and Adobe
Minimum 3 years of experience in a business office environment
Experience communicating with upper management
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Automotive industry experience preferred

Responsibilities

Support the Manufacturer Relations & Dealer Services team on active projects and department initiatives
Facilitate and maintain new company formation documentation in coordination with outside counsel
Administer department email inboxes, review correspondence, and distribute internal/external communications
Assist with obtaining corporate officer signatures on manufacturer, regulatory, and transactional documents
Facilitate General Manager change and approval processes, including required documentation and updates
Track, monitor, and support dealer agreement renewals
Partner cross-functionally with internal teams on acquisitions, divestitures, dealership changes, and special projects
Support renewals, DBA filings, and other corporate maintenance items
Schedule meetings, prepare agendas, and capture meeting minutes
Maintain, audit, and ensure data accuracy across department systems and project tools
Provide backup administrative support and coverage as needed
Identify discrepancies, errors, and process gaps while proposing solutions and improvements
Communicate project updates, priorities, and issues proactively with leadership
Create and maintain department procedures, templates, and documentation
Scan, organize, file, and maintain corporate records according to department standards
Maintain accurate manufacturer and corporate information to support internal/external requests