Dental Insurance Coordinator

American Dental CompaniesMeridian, ID
8h

About The Position

Join the Adacare Team! Insurance Coordinator Wanted Are you an organized, detail-oriented individual with a passion for customer service? We are seeking a dedicated Insurance Coordinator to join our team. This vital role will ensure our patients receive the best possible care and benefits while maintaining smooth insurance operations within our practice. We prioritize a positive and caring environment, both for our patients and our team members. If you're looking to grow your career in a supportive and professional setting, we want to hear from you! Apply today

Requirements

  • Strong communication skills with the ability to explain insurance benefits clearly to patients.
  • Excellent customer service and professionalism when interacting with patients and insurance companies.
  • Experience with insurance verification and claims processing (dental experience preferred).
  • Ability to adapt and learn new software systems.
  • Detail-oriented, with the ability to manage multiple tasks in a fast-paced environment.
  • A team player who works collaboratively with other dental staff to ensure patient satisfaction.

Responsibilities

  • Verify patient insurance benefits prior to appointments, ensuring accuracy and completeness.
  • Calculate expected insurance payments, determine patient copays, and file insurance claims.
  • Handle patient inquiries regarding insurance coverage, explaining benefits and addressing any disputes.
  • Manage and update patient insurance records using Dentrix software.
  • Collect payments from patients and assist with billing inquiries.
  • Follow up on outstanding claims and generate aging reports to track overdue payments.
  • Maintain a strong understanding of dental insurance policies and regulations to ensure compliance.
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