Dental Operations Manager

Family HealthCare Network • Fresno, CA

1d • $75,175 - $120,279

About The Position

The Dental Operations Manager is responsible for managing operational aspects of
dental sites, including daily operations, customer service, compliance, billing,
business services (health information and referral), support staff and
facilities.

Requirements

• Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor’s Degree program with a recognized major or comparable experience, and;
• Four years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.
• Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
• Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
• Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements.
• Valid CA driver’s license.
• Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze.
• Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.
• Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation.
• Effectively conveys technical information to non-technical audiences.

Responsibilities

• Provides management to departmental staff.
• Responsible for overseeing various functions of department operations are complete.
• Accountable for conducting inspections of work areas, sterilization and lab areas to ensure compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies and infection control guidelines.
• Responsible for ensuring efficient patient flow by working through the supervisor to coordinate the front and back office dental services.
• Ensures support staff concerns and patient complaints are addressed.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees