Depot Technician I

Toshiba Global Commerce Solutions - ExternalDurham, NC
4hOnsite

About The Position

Toshiba Global Commerce Solutions is seeking Depot Technicians who will be responsible for performing bench repairs on Toshiba point of sale equipment, as well as equipment from other manufacturers. This includes (but is not limited to) printers, displays, system units and individual components. This Toshiba facility performs repairs on customer-owned equipment in a fast-paced environment requiring the highest possible levels of quality and consistency. Additionally, this role may be required to train new staff, perform system-based administrative duties, and perform basic work area maintenance including restocking of inventory items, cleaning, material removal, etc. Other responsibilities include the use of diagnostics, mechanical tests and visual inspection to determine defects and required repairs. Repairs generally include replacement of parts, cleaning inside and outside of the machine, and entering system transactions to log activity and parts consumed. You may also be required to perform pick/pack/ship of parts to meet customer orders.

Requirements

  • Minimum 1 year experience in electronics repair or assembly
  • General ability to follow and perform testing scripts
  • Ability to accurately record/document process activity, receipts, parts usage, status, shipping info etc.
  • Relatively good knowledge of hand tools and the ability to perform repairs on small product components
  • General computer skills
  • Strong organizational and process driven skills
  • Ability to work in a team environment
  • Ability to perform accurately with high quality results
  • Ability for high output and quality performance

Nice To Haves

  • Experience working in a computer hardware repair environment

Responsibilities

  • Diagnose and repair point of sale computer equipment
  • Use host-based systems to report work perform and parts used
  • Perform high quality work and maintain accurate records
  • Train new employees on repair and system-based tasks
  • Demonstrate teamwork within the Repair Center
  • Learn and observe all safety procedures
  • Perform pick/pack/ship of components
  • Maintain a clean and orderly work area

Benefits

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan (with company match)
  • Company provided life insurance
  • Pet Insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal days
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