DEPT MANAGER PROD RETURNS

Mathis Home•Ontario, CA

12d

About The Position

GENERAL STATEMENT OF DUTIES: Primary responsibility is to make sure the Inspect area is running effectively and efficiently. Manager will report to the Assistant Warehouse Manager/Warehouse Operations Manager to inform them performance issues and any other issues coming from the Inspect area. Oversee the employees in this area (Merchandise Disposition, Product Returns, Re-Wrap) and ensure that they are using proper safety procedures in handling merchandise. Enforce all safety guidelines at all times. EXAMPLES OF WORKED PERFORMED: Oversee Product Returns team, Merchandise Disposition, and Re-Wrap team to ensure the proper tasks are being done in a safe, timely manner, such as, but not limited to: receiving delivery trucks, returns, work orders from the loading dock, inter-store transfers, repossessions, and mattresses; placing merchandise in proper area with the correct tag/label; giving employees knowledge of merchandise; ensuring all merchandise received is be labeled and scanned properly with scan guns to ensure an accurate inventory count; assign daily assignments and responsibilities; ensure proper assembly of merchandise; ensure proper procedures are done when scanning merchandise to and from other departments. Conduct team building and communication exercises as assigned by Organizational Development Team and management; enforce disciplinary actions, conducts reprimands, counseling sessions, and commendations; ensure that all employees are using proper lifting techniques; provide leadership to support the overall communications between all departments. Delegate responsibility appropriately; plan and organize efficiently and effectively, communicate goals and performance metrics to team members regularly; other duties as directed by management.

Requirements

Ability to repetitively lift heavy merchandise of 50 lbs
Ability to communicate effectively with team members
Working knowledge of computer systems
Advanced knowledge, and ability to train on scan gun procedures
Positive attitude when working with customers
Knowledge of employment and safety procedures
Supervisory experience required

Responsibilities

Oversee Product Returns team, Merchandise Disposition, and Re-Wrap team to ensure the proper tasks are being done in a safe, timely manner
Receiving delivery trucks, returns, work orders from the loading dock, inter-store transfers, repossessions, and mattresses
Placing merchandise in proper area with the correct tag/label
Giving employees knowledge of merchandise
Ensuring all merchandise received is be labeled and scanned properly with scan guns to ensure an accurate inventory count
Assign daily assignments and responsibilities
Ensure proper assembly of merchandise
Ensure proper procedures are done when scanning merchandise to and from other departments
Conduct team building and communication exercises as assigned by Organizational Development Team and management
Enforce disciplinary actions, conducts reprimands, counseling sessions, and commendations
Ensure that all employees are using proper lifting techniques
Provide leadership to support the overall communications between all departments
Delegate responsibility appropriately
Plan and organize efficiently and effectively
Communicate goals and performance metrics to team members regularly
Other duties as directed by management