Desktop Support Specialist 3

Stefanini Group • Wilmington, DE

20h • Onsite

About The Position

Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call Vipul Bhardwaj at [phone] or email at [e-mail] for faster processing! The Desktop Support Specialist (DSS) supports in-house teams and is the person responding to helpdesk tickets. Details: Role Description: Respond to help desk tickets Work with vendor support contacts to resolve technical problems with desktop computing equipment and software Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems. Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts) Troubleshoot basic network, software, and printing problems. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company. #LI-ONSITE #LI-VB1

Responsibilities

• Respond to help desk tickets
• Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
• Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
• Troubleshoot basic network, software, and printing problems.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed