Desktop Support Technician

TEKsystems • Ann Arbor, MI

2d • $18 - $22 • Onsite

About The Position

Seeking a member of their Desktop Support team. This position delivers high quality customer service and support. The successful candidate will exhibit proficiency with Windows, Macintosh, Android, and iOS amongst other platforms. A successful applicant should also have a high level of effective communications knowledge and experience in order to quickly discern and identify complex business relationships and offer appropriate assistance to correspond to a customer's ability with the appropriate priority. Communication skills must be both written and verbal and will be utilized with both internal and external end users. Applicants should be able to resolve situations where standard procedures have failed or proven ineffective in delivering quality outcomes.

Requirements

• Desktop
• Windows 10
• Troubleshooting
• Customer service
• Hardware
• Imaging
• Deployment
• Office 365
• Mac
• Printers
• O365
• Sccm
• Outlook
• Support
• Technical support

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed