Desktop Support Technician
American IT Solutions•Ridgefield, CT
6h•$17 - $20
About The Position
Windows User/Technician Must be able to physically lift and move workstation equipment Desktop Support in an Enterprise environment preferred.
Requirements
- Windows User/Technician
- Must be able to physically lift and move workstation equipment
Nice To Haves
- Desktop Support in an Enterprise environment preferred
Responsibilities
- Windows and PC upgrades
- Imaging & PC Deployment
- Maintain PC's and printers; minimizing downtime
- Install PC hardware for end-users
- Analyze and diagnose problems reported by end-users
- Track and update all problem calls through corporate tracking system
- Be asked to assist with other various IT related projects
- Monitor the Desktop Support Queue & help maintain the SLA guidelines set
- Follow documented process and advise on any improvements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
