Software Engineering - DevOps / Cloud Operations Engineer

Salesforce • San Francisco, CA

1d

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Production Engineering team within Analytics Cloud (CRM Analytics/Tableau/Tableau Next) is a one-Stop shop for all DevOps functions. We are seeking a passionate Engineer responsible for building and managing our existing and upcoming Kubernetes environments in AWS/GCP/Azure. The position is highly technical and balanced between engineering and operations roles such as systems engineering, configuration management and software development. The ideal candidate will be a self-starter who can act independently, lead other team members, and represent operations core values across the organization.

Requirements

• BS, MS or PhD in Computer Science or a related technical discipline, or equivalent practical experience
• Extensive understanding of Kubernetes architecture and proven work experience managing kubernetes (minimum 3 years)
• Experience with deploying and upgrading Kubernetes clusters.
• Experience with spinnaker
• Experience with IaC technologies like Kubernetes, terraform and helm charts
• Experience with Python/golang/node.js
• In-depth experience in automation (Infrastructure-as-Code).
• Solid experience with Linux administration combined with good understanding of Linux infrastructure
• Ability to learn quickly in a dynamic environment.

Responsibilities

• You'll help drive, implement, support and maintain infrastructure services used by CRM Analytics and Tableau with a primary focus on Kubernetes.
• Debug issues with Kubernetes clusters and complex applications hosted on k8s
• Work with the development teams on the CI/CD process related to Kubernetes deployments.
• Deploy and maintain SLAs for the existing First Party Production Infrastructure till we complete our migration to Public Cloud.
• Work closely with application teams in ensuring best practices are followed and the infrastructure automation can be self-service
• Drive and support migration of services to production K8S environments.
• Develop and support consistent deployment/management practices across public and private Cloud.
• Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards
• Be on call when needed to support the infrastructure and our systems

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
• The typical base salary range for this position is $148,500 - $223,900 annually.
• In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.
• The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree