Digital Media Content Administator

Jacksonville Sheriff's Office • Jacksonville, FL

23h • Onsite

About The Position

Create, manage, and publish digital content across JSO’s social media platforms, website, and other communication channels Deliver timely and accurate public safety information during routine operations and critical incidents Support crisis communication efforts and rapid response messaging Collaborate with Police, Corrections, and other JSO units to identify, develop, and amplify impactful stories and messaging Coordinate joint communications with public safety agencies and community partners Maintain and update JSO’s news webpage and digital platforms Develop and execute social media and digital outreach strategies aligned with the agency’s mission Support recruiting and community engagement initiatives through strategic digital storytelling Monitor, moderate, and respond to public inquiries and comments in accordance with agency policy Analyze digital performance metrics to evaluate effectiveness and inform strategy Ensure all content complies with ADA standards, public records laws, agency policy, established approval workflows, and brand guidelines Produce graphics, photography, and video content for digital distribution Assist in producing and publishing the Sheriff’s podcast Participate in an on-call rotation to support media relations and time-sensitive communications

Requirements

• Demonstrated experience in social media management and digital content production
• Proficiency in industry-standard photo and video editing software (e.g., Adobe Creative Suite, Final Cut Pro, CapCut)
• Strong working knowledge of major social media platforms including Facebook, Instagram, X, YouTube, Nextdoor, and TikTok
• Excellent writing and editing skills with the ability to communicate clearly, accurately, and professionally
• Ability to manage multiple projects and deadlines in a fast-paced, evolving environment
• Strong collaboration skills across internal units and external partners
• Experience interpreting digital analytics and performance data
• Understanding of law enforcement operations, policies, public records requirements, and public information practices
• Ability to exercise sound judgment in high-visibility and high-pressure situations
• Willingness to work after hours, respond during critical incidents, and participate in an on-call rotation
• Position is on-site and not eligible for remote work
• Please provide samples of your work in your application. These MUST be linked on your resume or uploaded as a secondary document (you can upload in place of a college or high school transcript).

Responsibilities

• Create, manage, and publish digital content across JSO’s social media platforms, website, and other communication channels
• Deliver timely and accurate public safety information during routine operations and critical incidents
• Support crisis communication efforts and rapid response messaging
• Collaborate with Police, Corrections, and other JSO units to identify, develop, and amplify impactful stories and messaging
• Coordinate joint communications with public safety agencies and community partners
• Maintain and update JSO’s news webpage and digital platforms
• Develop and execute social media and digital outreach strategies aligned with the agency’s mission
• Support recruiting and community engagement initiatives through strategic digital storytelling
• Monitor, moderate, and respond to public inquiries and comments in accordance with agency policy
• Analyze digital performance metrics to evaluate effectiveness and inform strategy
• Ensure all content complies with ADA standards, public records laws, agency policy, established approval workflows, and brand guidelines
• Produce graphics, photography, and video content for digital distribution
• Assist in producing and publishing the Sheriff’s podcast
• Participate in an on-call rotation to support media relations and time-sensitive communications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed