Digital Solution Architect - AI Native BPS (US Remote)

NTT DATA • Dallas, TX

27d • Remote

About The Position

At NTT DATA Services, we know that with the right people on board, anything is possible. We’re building the next era of Business Process Services—AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0—it’s services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like insurance, healthcare, and financial services with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn’t seen yet, this is it.
You will lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms. Acting as the bridge between client stakeholders, product teams, and engineers, you will map current-state operations and co-create the future-state AI-native architecture.

Requirements

• 10+ years in Healthcare Payor or Banking
• Strong understanding of digital transformation and BPS
• Experience in designing automation workflows or BPaaS models
• Excellent client-facing communication and executive storytelling skills
• Familiarity with AI/ML concepts, even if not hands-on

Responsibilities

• Understand client workflows (e.g., claims, lending, KYC) and pain points
• Architect AI-native solutions leveraging modular agentic platforms
• Define data and process models in collaboration with ontology and ML teams
• Drive roadmap alignment between domain priorities and tech capabilities
• Present solutions to C-level stakeholders and drive adoption

Benefits

• medical, dental, and vision insurance
• flexible spending or health savings account
• life and AD&D insurance
• short and long term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally-required benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees