Dining Center Coordinator (52804)

Humboldt Senior Resource Center•Arcata, CA

12d•$21 - $22•Onsite

About The Position

Humboldt Senior Resource Center is looking for a Dining Center Coordinator to support our Heritage Cafe in Arcata. The schedule for this position is Tuesday through Friday from 8:30 am to 3:30 pm (26 to 28 hours a week). The Heritage Cafe is a senior dining center where community members gather for lunch and some recreational activities. JOB SUMMARY: Responsible for Dining Center operations and activities including employees, volunteers, and food service for both the assigned Dining Center and applicable Home Delivered Meals (HDM) - aka Meals on Wheels - routes. Works with the Nutrition & Activities Supervisor, Food Service and Events Supervisor, and Title III Program Supervisor to ensure compliance with Title III and food safety regulations.

Requirements

High school diploma or GED equivalent required.
Minimum of one (1) year experience or education in community nutrition, social work, psychology, gerontology, management, or another related field required.
Minimum of one (1) year experience in a supervisory role required.
Current CPR and First Aid certification within six (6) months of hire.
Ability to acquire Food Handler’s certification upon hire (ServSafe, National Registry of Food Safety Professionals, or other approved certification).
Valid California Driver’s License, and personal auto liability insurance required.
Must have a personal vehicle in good driving/operating condition and insured for State minimum liability requirements that can be used for the applicable job functions.
Demonstrated interest in working with the elderly, knowledge of, and sensitivity to the needs of low-income seniors.
Customer service skills and abilities necessary to work and communicate with diverse frail and/or elderly populations, employees, visitors, and the general public, with the ability to assist people who are in crisis or under extreme stress.
Builds positive relationships with diverse populations, including aging adults, families, caregivers, staff, and community stakeholders.
Ability to handle and prepare food in accordance with high quality food preparation, sanitation, and safety standards.
Works effectively as part of a team demonstrating sound listening skills to receive directions and understand participant concerns; maintains a cooperative and supportive attitude.
Applies good judgement, resourcefulness, and flexibility to resolve issues and adapt to changing circumstances.
Prioritize and plan work activities using time efficiently to meet deadlines and follow up on assignments with minimal direction.
Ability to maintain organization, timeliness, accuracy, thoroughness, and to monitor work for quality while performing various overlapping tasks.
Strong verbal and written communication abilities; able to convey information clearly and professionally to staff, participants, families, and external partners.
Ability to keep immediate and surrounding work area neat and organized, in a manner consistent with a professional environment.
Ability to be dependable, follow instructions, respond to management direction, and improve performance through feedback.
Ability to collect information and maintain accurate records.
Maintains confidentiality, reliability, and ethical standards; consistently demonstrates punctuality, attendance, and responsibility in work performance.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and relevant computer programs and software.
Provides mentorship, guidance, and development opportunities to team members, offering constructive feedback to encourage growth.
Clearly conveys information and expectations, actively listens, and promotes open, respectful dialogue while practicing empathy and self-awareness.
Gathers relevant information, evaluates options, and makes timely, sound decisions while identifying root causes and implementing solutions.
Sets clear goals, monitors progress, addresses performance concerns, and celebrates successes while upholding high standards of accountability.
Fosters a positive team culture by encouraging collaboration, supporting teamwork, and resolving conflicts effectively and promptly.

Nice To Haves

Associate degree in a related discipline preferred.
Experience working in a food service program preferred.
COVID-19 and Influenza (flu) vaccines preferred.

Responsibilities

Works with Program Managers to ensure meal service to Dining Centers, HDM, and Nutrition Contracted Services participants according to program policies and procedures.
Provides daily supervision of Food Service Aides and Drivers while ensuring proper food safety guidelines are followed.
Assists in the hiring and training of employees.
Ensures the completion of tasks, including coverage during absence of employees.
Acts as the official Dining Center host/hostess.
In collaboration with the HDM Program Coordinator, realigns the routes when necessary to eliminate the waitlist and to adjust to changing demographics.
Works closely with the Nutrition & Activities Social Worker to ensure needs of program participants are understood and appropriate referrals are made.
Completes mandated reports to Adult Protective Services, as appropriate.
Maintains required records for participants and completes all required reports in a timely manner.
Works with nutrition team to ensure that required paperwork is completed and accurate, including monthly meal service data for both congregate and HDM participants, intake forms, and driver HDM assessments.
Responsible for handling and documenting daily meal donations.
Ensures all donations made by participants are received in a confidential manner and that bank deposits are completed according to Finance department guidelines.
Recruits, trains, schedules, and oversees volunteers for various positions and events in the Dining Center and kitchen, as appropriate.
Coordinates supportive activities, programs, and outreach under direction of the Nutrition & Activities Supervisor.
Responsible for inventory, maintenance, and for keeping all equipment-related records for Dining Center equipment.
Responsible for reporting maintenance and equipment needs, as appropriate, to agency personnel and/or Dining Center property owners.
Refers seniors to appropriate resources within the organization and the community.
Works together with “Site Council” members to meet the goals of the Dining Center and the agency.
Develops and maintains effective community relations within the Dining Center service area.
Builds working relationships with other senior providers, local government entities, civic and religious organizations, neighborhood associations, and local businesses, as appropriate.
Assists in training for Dining Center employees and educational programs for participants.
Participates in meetings as requested by the Nutrition & Activities Director or Supervisor.
Serves as a back-up for all Dining Center employees and volunteers.
Serves as supervisor to student interns and volunteers working within the professional discipline and program area. Participates actively in their training as a guide, teacher, and mentor.
Demonstrates behaviors consistent with agency values: Respect, Patient, Courteous, Tolerant, Friendly, and Team Work.
Additional duties may be assigned, as needed, that align with the responsibilities of the position and support the vision, mission, and values of the organization.