About The Position

Directs operational activities for customer warehouse site via partnership with site general manager. Acts as a liaison between the organization and client, manages complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans to obtain optimum efficiency and economy of operations, while maximizing profits. Functions Identify new business opportunities and grow business revenues and margins with existing customer. Build a strong relationship with customer key contacts through listening and understanding our customer’s environment. Develop customer profile with business issues, opportunities, information flow, competitor environment, review process, contract, etc. Present complete proposals and value solutions for our customer. Leads implementation of company programs. Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions. Uses Lean Six Sigma tools to make decisions and improve operational efficiency. Coach and develop personnel in Kenco operations, emphasizing training and projects. Require corrective action plans and accountability from the site. Establishes measurements that positively impact safety, quality and financial performance.

Requirements

  • Bachelor’s degree required; M.B.A. preferred; preference given to candidates with 10+ years’ supply chain management expertise
  • Understanding of supply chain strategies.
  • Strong customer relationship skills; ability to balance and manage customers’ expectations while aligning with corporate goals.
  • Strong problem-solving ability, planning/organization skills, and decision-making ability.
  • Ability to communicate and articulate professionally, in both speech and writing.
  • Interpersonal influence skills
  • Ability to be flexible and adapt to changing priorities.
  • Understanding of and ability to control HR costs and growth.
  • Experience working in direct to line Inbound Manufacturing logistics
  • Proactive approach to employee relations issues.
  • Detailed knowledge and grasp of financial practices and accounting.
  • Ability to set policy and procedures.
  • Ability to lead others effectively utilizing a team approach.
  • Willingness and ability to travel frequently.

Nice To Haves

  • Prefer Lean Six Sigma and/or Supply Chain certification or training
  • Prefer previous experience within an FMCG environment with specific knowledge of AIB/SQF/FDA regulations.

Responsibilities

  • Directs operational activities for customer warehouse site via partnership with site general manager.
  • Acts as a liaison between the organization and client, manages complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling.
  • Drives long range plans to obtain optimum efficiency and economy of operations, while maximizing profits.
  • Identify new business opportunities and grow business revenues and margins with existing customer.
  • Build a strong relationship with customer key contacts through listening and understanding our customer’s environment.
  • Develop customer profile with business issues, opportunities, information flow, competitor environment, review process, contract, etc.
  • Present complete proposals and value solutions for our customer.
  • Leads implementation of company programs.
  • Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions.
  • Uses Lean Six Sigma tools to make decisions and improve operational efficiency.
  • Coach and develop personnel in Kenco operations, emphasizing training and projects.
  • Require corrective action plans and accountability from the site.
  • Establishes measurements that positively impact safety, quality and financial performance.

Benefits

  • Medical insurance including HSA, HRA and FSA accounts
  • Supplemental insurance including critical illness, hospital indemnity, accidental injury
  • Dental Insurance
  • Vision Insurance
  • Basic Life and Supplemental Life
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • 401(k)
  • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
  • Employer Paid Holidays- 10 days
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