Director, Commercial Forecasting & Business Insights

Merck•Boston, MA

About The Position

Work Your Magic with us! Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: We are seeking a highly experienced and strategic Director, Commercial Forecasting & Business Insights to lead our forecasting and business insights function across multiple therapeutic areas including Oncology, Fertility, HIV and N&I. This role is ideal for a hands-on leader who combines deep forecasting expertise with a passion for leveraging technology, automation, and AI to deliver actionable business insights. You will own the end-to-end forecasting process, run monthly KPI meetings with stakeholders, and drive the modernization of forecasting and reporting practices.

Requirements

Bachelor ’ s degree in Business, Finance, Economics, Data Science, or a related field; advanced degree preferred (MBA, MS in Analytics, or equivalent).
10+ years of progressive experience in forecasting, business analytics, or commercial analytics in the pharmaceutical or healthcare industry.
Hands-on experience in forecasting across multiple therapeutic areas, ideally including Oncology, Fertility, HIV, and N&I
Strong expertise in KPI reporting, data visualization, and presenting insights to senior stakeholders.
Proficiency in forecasting and analytics tools (e.g., Tableau, Power BI, Snowflake, Redshift, Excel, Python, R, or similar).

Nice To Haves

Experience implementing automation and AI/machine learning solutions in forecasting and reporting processes.
Strong leadership skills with experience managing and developing high-performing teams.
Excellent communication and collaboration skills, with the ability to translate complex data into actionable business insights.
Experience in modern, AI-driven forecasting methodologies, scenario modeling, and predictive analytics.
Demonstrated success in modernizing business processes and driving digital transformation in forecasting or reporting.
Familiarity with pharma commercial data, including claims, sales, and market research datasets.

Responsibilities

Lead, mentor, and develop a high-performing forecasting and KPI reporting team across multiple therapeutic areas.
Drive accurate, timely, and actionable brand-level forecasting for Oncology, Fertility, HIV and N&I products.
Develop robust patient-based and trend-based models, incorporating epidemiological data, market share shifts, competitive launches. and secondary data (claims, Rx, EMR) to deliver data-driven insights.
Guide calibration, scenario planning, and sensitivity analysis.
Design, implement, and continuously improve forecasting processes using modern tools, automation, and AI to enhance speed, accuracy, and efficiency.
Own monthly KPI meeting and insight sessions with business stakeholders, simplifying complex data into clear, actionable business insights.
Identify opportunities to automate and optimize recurring processes, including dashboards, reports, and presentations for KPI meetings.
Collaborate with cross-functional teams (Commercial, Marketing, Market Access, Finance) to ensure forecasting and KPI reporting aligns with business needs.
Collaborate with Data Science team to utilize AI, machine learning, and predictive analytics to enhance forecasting accuracy and provide forward-looking insights.
Establish best practices, metrics, and governance for forecasting and KPI reporting processes.
Communicate insights and recommendations effectively to senior leadership, highlighting trends, risks, and opportunities.