Director, Creative Operations

LinkedIn•San Francisco, CA

1d•$179,000 - $280,000•Hybrid

About The Position

This role will be based in San Francisco Bay Area or New York. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. We’re looking for a Creative Operations Director to build and lead the operational engine behind LinkedIn’s in-house creative studio. This role will own end-to-end workflow for creative projects, helping our team scale best-in-class creative across our members and customers. This is an operations-first role, focused on intake, prioritization, resourcing, program management, and agency management. You’ll sit within our marketing organization and partner closely with Creative leadership, studio teams, agencies, and cross-functional stakeholders to drive operational excellence and build scalable systems that improve visibility, collaboration, and accountability. We’re looking for a leader who operates with agility and flexibility, navigating ambiguity and shifting priorities with clarity and sound judgment. The ideal candidate brings a strong understanding of creative development and production workflows, while staying focused on enabling the system around the work, not owning the creative itself. You also have a creative and innovative mindset in leveraging AI-driven tools and automation to improve how creative work gets done, using technology to increase speed, transparency, and efficiency without compromising creative quality.

Requirements

10+ years of experience in Creative Operations, Studio Operations, Marketing Operations, or related operational leadership roles supporting creative or marketing organizations.
5+ years of experience leading creative operations programs or teams, driving workflow management, resourcing, and delivery across complex, matrixed organizations.
5+ years of experience managing creative project workflows, including intake, prioritization, and capacity planning across multiple stakeholders or business units.

Nice To Haves

Deep understanding of creative development and production workflows across multiple formats and channels.
Experience operating hybrid creative production models that include in-house teams, agencies, and contractors.
Strong operational judgment with the ability to balance structure, rigor, and flexibility in fast-moving creative environments.
Demonstrated experience implementing workflow management, project tracking, or operational tooling that improves visibility, collaboration, and accountability.
Experience introducing automation or AI-driven solutions to improve creative workflows, production efficiency, or asset management.
Proven ability to influence and partner with senior marketing, brand, and creative leaders to translate creative vision into scalable operational plans.
Experience building or evolving operational processes, resourcing models, or studio operating rhythms in growing organizations.
Exceptional communication and stakeholder management skills with the ability to drive alignment across cross-functional partners.

Responsibilities

Creative Operations Leadership Own the operational systems, workflows, and resourcing models that enable creative production across all formats and channels.
Operate and evolve a hybrid studio model (in-house teams, contractors, and agencies) that can scale creative output efficiently while maintaining consistency, clarity, and creative integrity.
Partner closely with Creative and Marketing leaders to translate creative concepts and priorities into clear plans, realistic timelines, and on-brief, on-time execution.
Marketing Operations & Process Excellence Design and run the end-to-end creative intake, prioritization, and capacity planning process.
Maintain end-to-end visibility into creative workstreams and proactively identifying risks, removing blockers, and driving clear, consistent communication.
Partner on creative content management system and asset repository, ensuring ease of access, compliance, reuse, and brand consistency across teams and partners.
Implement streamlined workflow management tools to improve workflows and visibility.
Define and evolve operating rhythms, SLAs, and tooling in close partnership with Creative leadership.
Define and oversee achievement of key operational metrics that help us assess – and continually improve upon – operational metrics.
Cross-Functional Collaboration Serve as a trusted operational partner to the senior marketing leaders to align creative ambition with operational reality.
Foster a culture of accountability, transparency, and learning, where creative excellence is supported by operational clarity and mutual trust.
Continuously assess and improve how teams work together, scaling best practices while allowing flexibility where needed.
Automation & AI-Driven Efficiencies Identify, test, and implement AI-powered tools that streamline creative operations, including project tracking, intake and prioritization, asset tagging, version control, and reporting.
Develop AI-assisted operational templates and processes that reduce manual effort and free creative teams to focus on strategy and storytelling.
Partner with Marketing leaders to introduce and integrate AI solutions that improve speed, scale, quality, and predictability of creative delivery, without losing the human judgment and craft behind the brand.