Director, GTM Strategy & Operations

Chief • New York, NY

2d

About The Position

We’re very excited to open our first Director of GTM Engineering role at Chief. We are looking for a key technical powerhouse to help us engineer a modern, cutting edge GTM motion across the entire customer journey. Reporting directly to the VP of GTM Strategy & Operations, you will be the lead practitioner responsible for turning high-level growth strategy into a high-performance, automated reality.
You will work in lockstep with the VP and executive leadership to understand the GTM vision, and then lead the execution work and technical craftsmanship required to bring it to life. This is a high visibility and high impact role at the center of transforming Chief’s growth engine.
We are looking for a connector –somone who is equally comfortable discussing business unit economics on one side, and technical systems concepts on the other. You will own three mission-critical areas:
Core GTM SaaS infrastructure: architecting our SaaS stack for scale and speed
Data foundations and enrichment programs: building the “source of truth” and automated intelligence layers
Modern AI & automation capabilities: deploying agentic workflows the remove the manual tax from our teams
The ideal person for this role is obsessed with systems and data. You don't just manage tools, you build them. You thrive in connecting disparate systems–CRM, enrichment tools, marketing automation, and data warehouses into a unified “always on” growth machine. You’re a collaborative ladder who earns trust with Sales, Marketing and Member Experience teams by shipping systems that make them faster, smarter and more successful.
As the technical expert in this area, we expect you to be a hand-on leader. You will roll up your sleeves to demonstrating what’s possible–personally building automations, writing scripts, and shipping systems that drive pipeline and accelerate conversions
This is a rare opportunity to define a function from the ground up at a company with a community unlike any other.

Requirements

• 5+ years in GTM, RevOps, Growth Engineering, or a closely adjacent technical function, with experience both as an IC builder and a people leader
• Proven track record in a high-impact Rev Ops / Growth Ops teams at a growth-stage or scaling technology company
• Experience architecting and operating a modern B2B GTM tech stack end-to-end
• Deep hands-on fluency with CRM platforms (Salesforce preferred)
• Strong command of GTM data enrichment and orchestration tools: Clay, Apollo, Clearbit, ZoomInfo, or equivalents
• Experience with integration and automation platforms: Zapier, n8n, Make, Workato, or custom API development
• Hands-on experience with marketing automation platforms (Braze, Marketo, Pardot, HubSpot Marketing Hub) and/or sequencing tools (Outreach, Salesloft)
• Familiarity with data infrastructure (Segment, Snowflake, dbt, BigQuery) and the ability to work closely with data engineering teams
• Experience using modern LLMs or scrapers in GTM workflows
• Proven ability to translate business problems into technical architecture, and technical output into business impact
• Strong cross-functional instincts — you earn trust with Sales, Marketing, and CX leaders by making them faster and smarter, not by owning more territory
• Comfortable presenting to and influencing executive leadership on GTM technology investments and roadmap trade-offs
• A collaborative, low-ego leadership style that attracts and develops exceptional technical talent

Responsibilities

• Build and Lead the GTM Engineering Function
• Develop the initial roadmap to assess current infrastructure, procure new tools and capabilities, and help define the staffing needs for the program
• Act as a player-coach: you actively build but can also teach others in the organization
• Partner with the C and VP level teams to set the GTM engineering roadmap
• Architect the Revenue Tech Stack
• Own the design, integration, and ongoing optimization of Chief's GTM tool stack — including CRM (Salesforce), marketing automation (Braze), enrichment platforms (Clay, ZoomInfo), sequencing tools (Lemlist, Salesloft), and data infrastructure
• Build and maintain API integrations, data pipelines, and automated workflows that eliminate manual work and scale high-ROI GTM activities
• Ensure data quality, deduplication, and CRM hygiene as the foundation on which every downstream system depends
• Design and Deploy Revenue-Generating Systems
• Build intelligent lead scoring, routing, and enrichment flows that get the right prospect to the right rep in minutes, not hours
• Architect automated outbound and inbound systems — from ICP-based list building and signal monitoring to personalized sequencing and follow-up
• Create data activation plays: convert intent signals, product behavior, and engagement data into automated revenue-generating workflows
• Develop AI-powered tooling for sales and marketing teams — including meeting prep, transcript summarization, CRM auto-update, and pipeline intelligence
• Drive Experimentation and Scale What Works
• Establish a GTM engineering culture of rapid experiments and scaling successful tactics across the entire revenue motion
• Build systems to measure the business impact of automation investments: conversion rates, pipeline velocity, response times, and revenue attribution
• Create a documentation culture so institutional knowledge compounds over time

Benefits

• Competitive salary and equity
• Flexible vacation policy
• 20 weeks of paid gender neutral parental leave
• Full medical, dental, and vision packages, 401(k)
• Opportunity to work for a startup focused on driving real change for women in business
• Opportunity to create and attend inspiring experiences and events with leaders of the industry
• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed