Director, Human Resources Business Partner

Blue Cross Blue Shield of Massachusetts • Boston, MA

3d

About The Position

Ready to help us transform healthcare? Bring your true colors to blue. The Role The Director, HR Business Partner is a senior-level individual contributor who serves as the primary people partner to assigned enterprise business units. This position operates as a highly strategic advisor, system integrator, and transformation partner, shaping how leaders build capability, drive performance, manage talent, and lead change. This role operates as enterprise connector, bringing real-time business intelligence, workforce insights, and leadership challenges forward to deliver business value.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 10+ years of progressive HR Business Partner experience.
• Demonstrated experience partnering with and influencing senior executives and leaders.
• Strong background in talent, workforce planning, performance management, and organizational effectiveness.
• Experience operating in complex, matrixed organizations.
• Enterprise & Strategic Thinking: A systems perspective combined with strong business/financial acumen and long-term workforce planning skills.
• Consulting & Influence: Executive presence, deep diagnostic capability, and a trusted advisor mindset that allows you to act as a change champion.
• Integration & Execution: An ability to drive program alignment and change management with an enterprise-level portfolio mindset.
• Judgment & Ethics: High integrity, sound decision-making, and the ability to balance accountability with empathy.
• Client Relationship: Owns the client relationship, diagnoses unique strategic needs, and is accountable for the overall People outcomes in their BU.

Nice To Haves

• Master's degree is preferred.

Responsibilities

• Strategic Business Partnership: Serve as the primary people strategy advisor to senior leaders on organizational strategy, leadership capability, performance, culture, and transformation, translating business priorities into integrated people solutions.
• Enterprise Integration: Act as a core member of the People Strategy, Performance, and Experience function, representing assigned business units by elevating critical insights, sharing best practices, and informing enterprise prioritization.
• Matrixed Leader: Leads and mentors assigned People Consultant, through a strong matrixed reporting relationship in partnership with the Sr. Senior Director, People Strategy and Transformation, collaborating on priority areas that support the business.
• Talent, Performance & Leadership Enablement: Facilitate and lead the execution of enterprise talent systems, including performance management, talent reviews, succession planning, and pay-for-performance processes, while coaching leaders on fair and differentiated talent decisions.
• Workforce Insights & Risk Integration: Partner with People Analytics to identify engagement trends, retention risks, and performance trends, translating insights into preventive action plans.
• Inclusion & Belonging: Partner with leaders to cultivate an inclusive team culture, leveraging data to identify and address systemic barriers and championing I&B initiatives within assigned business units.

Benefits

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director