Director of First Impressions

Patten Title Company • Austin, TX

1d • $18 - $22 • Onsite

About The Position

This is a full-time on-site role as a Director of First Impressions - Receptionist at Patten Title Company. The Director of First Impressions will be responsible for providing exceptional customer service to clients and visitors, answering, and directing phone calls, managing the reception area, scheduling appointments, and handling general administrative tasks. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Patten Title Company is a Texas-owned company located in River Oaks, TX. We are a progressive title insurance company that offers a fresh and innovative approach to the industry. Our team members are experts in refinance, home equity, residential and commercial closing services. We are dedicated to providing exceptional customer service and ensuring customer satisfaction is our top priority.

Requirements

• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills
• Proficient in Microsoft Office and administrative tasks
• Ability to multitask and prioritize tasks effectively
• Attention to detail and strong organizational skills
• Professional and friendly demeanor
• Prior experience in a receptionist or customer service role
• High school diploma or equivalent

Nice To Haves

• Experience in the real estate or title insurance industry is a plus

Responsibilities

• Providing exceptional customer service to clients and visitors
• Answering and directing phone calls
• Managing the reception area
• Scheduling appointments
• Handling general administrative tasks

Benefits

• Competitive salary
• Medical
• Dental
• Vision
• FSA and HSA options
• 401(k) with employer matching up to 4% of salary
• Life insurance
• Paid Time Off
• Paid company holidays
• Short-term Disability
• Long-term Disability
• Discount program
• Employee Resource Services
• Fitness Membership discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED