Director of Information Technology (IT)

Phoenix Rescue Mission•Phoenix, AZ

About The Position

We transform lives. Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant-leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace. At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it? WHO WILL LOVE THIS JOB A systems-minded problem solver, you enjoy building and maintaining technology environments that work smoothly and securely so others can focus on their mission. A strategic thinker, you look ahead to future needs and enjoy designing technology roadmaps that position an organization for long-term success. A security-minded leader, you understand the importance of protecting systems, data, and privacy and take pride in strengthening safeguards and compliance. A builder of efficient systems, you love improving workflows, connecting platforms, and helping teams use technology in ways that make their work easier and more effective. A collaborative partner, you enjoy working across departments, translating technical concepts into clear solutions that help teams accomplish their goals. A calm leader under pressure, you maintain composure when systems are challenged and lead effective responses to issues or incidents. An organized project manager, you can juggle vendors, infrastructure needs, and multiple technology initiatives while keeping projects moving forward. A highly ethical individual, you approach technology stewardship with integrity and a deep sense of responsibility for data protection and security. A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

Requirements

You have a bachelor’s degree in Information Technology, Computer Science, or a related field and at least seven years of experience in IT operations, systems administration, or technology leadership, or an equivalent combination of education and experience.
You have at least five years of experience in management and leadership.
You have experience managing cloud platforms such as Microsoft 365, Azure, or similar systems.
You have a strong understanding of cybersecurity principles, risk management, and data protection practices.
You have experience managing technology vendors, contracts, and technology implementation projects.
You demonstrate a personal relationship with Jesus Chris and a commitment to living out a Christ-centered lifestyle consistent with PRM's Statement of Faith.
You are able to translate technical information into clear communication that supports staff across departments.
You approach technology leadership with integrity, stewardship, and a service-oriented mindset.

Nice To Haves

Experience working in nonprofit, healthcare, or mission-driven organizations is preferred.
Familiarity with HIPAA compliance requirements is preferred.
Experience supporting CRM platforms, program data systems, or enterprise reporting tools is preferred.
Relevant certifications such as CISSP, CISM, or Microsoft certifications are a plus.

Responsibilities

You will lead the strategy, security, and daily operations of Phoenix Rescue Mission’s technology environment to ensure reliable, secure, and scalable systems that support ministry programs and staff.
You will oversee the organization’s technology infrastructure including networks, servers, cloud systems, endpoints, and collaboration platforms.
You will ensure the reliable operation of core technology platforms including Microsoft 365, identity management systems, and communication tools.
You will lead cybersecurity efforts including risk management, monitoring, and incident response while strengthening the organization’s security posture.
You will maintain compliance with applicable data privacy and security regulations including HIPAA, PCI, and other relevant frameworks.
You will oversee access control, data protection policies, and auditing practices to safeguard organizational data.
You will ensure the integrity, availability, and governance of key organizational data systems.
You will partner with program and leadership teams to improve data reporting, dashboards, and analytics that strengthen decision-making.
You will develop and execute a multi-year technology roadmap aligned with organizational priorities and future growth.
You will evaluate and implement technology solutions that improve operational efficiency and service delivery.
You will manage relationships with external technology vendors and service providers while overseeing procurement and contract evaluations.
You will lead technology planning for new facilities, program expansions, and infrastructure growth.
You will develop and manage the annual IT budget while maintaining lifecycle management of technology assets.
You will provide leadership and direction to IT staff or contractors and serve as a trusted technology advisor to executive leadership.
You will train and support staff in effective and secure use of organizational technology.
You will lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.

Benefits

Life-giving work that transforms the cities we serve
Caring and supportive environment
Generous health, dental, and vision benefits
401(k) match program
Robust paid time off program
12 paid holidays annually
Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.

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