Director of Revenue Operations

Canals • New York, NY

3d • Remote

About The Position

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI. Our platform seamlessly integrates with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.
We’re an 80-person team (~50 in engineering), located across North and South America.

We’re looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. This role sits at the center of our go-to-market engine; owning systems, data, and operating cadence across Sales, Marketing, and Customer Success.
You’ll partner closely with the Head of Operations and GTM leadership to design the infrastructure that powers our growth, while staying hands-on in execution. This is a high-impact role for someone who thrives in fast-moving, early-stage environments and wants to build from zero to one.

Requirements

• Typically, 7–10+ years in RevOps / Sales Ops at high-growth B2B SaaS companies
• Track record of building or scaling RevOps functions (systems, process, and analytics)
• Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reporting
• Experience running forecasting and pipeline analytics with executive-level visibility
• Strong operator mindset and comfortable being both strategic and hands-on
• High ownership, detail-oriented, and biased toward action
• Experience working closely with founders or executive teams
• Experience with commissions tools and compensation design

Responsibilities

• Build & scale RevOps
• Establish and own the RevOps function across systems, analytics, process, and enablement
• Define priorities, operating rhythms, and roadmaps aligned to company growth goals
• Lay the foundation for future team hiring (and manage early hires as we scale)
• Create a culture of ownership, speed, and high standards
• Own GTM systems & data
• Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation)
• Maintain clean data, clear account ownership, and structured pipeline hygiene
• Design workflows, integrations, and automations that improve rep efficiency
• Ensure data integrity across the full lead-to-revenue lifecycle
• Drive GTM strategy & execution
• Partner with leadership on segmentation, territory design, and pipeline strategy
• Translate growth targets into clear operating plans, KPIs, and leading indicators
• Build and run forecasting processes with high accuracy and fast variance analysis
• Establish a consistent weekly, monthly, and quarterly business cadence
• Analytics & insights
• Build dashboards and reporting that leadership trusts for decision-making
• Deliver clear insights on pipeline health, conversion, and revenue performance
• Identify bottlenecks and recommend data-driven improvements across the funnel
• Process & alignment
• Standardize and document the lead-to-customer journey
• Implement scalable pipeline governance and stage definitions
• Drive cross-functional alignment across Sales, Marketing, and CS
• Ensure new processes are adopted and measurable
• Commissions & performance
• Design and administer commission plans and incentive structures
• Ensure commissions are accurate, transparent, and paid on time
• Support compensation planning aligned to company goals

Benefits

• Real-world impact: your work improves global supply chains, saving customers time and reducing waste.
• Strong engineering culture: we invest in quality and documentation to keep moving fast sustainably.
• Culture of ownership: moving fast while putting quality first.
• Remote-first, flexible work environment across North and South America.
• Stellar product-market fit with tons of customer love.
• All star team with diverse backgrounds to collaborate with and learn from.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed