Director of Sales Operations

Starin Marketing Inc • Chesterton, IN

12d • Onsite

About The Position

A Director of Sales Operations will lead our Account Management and Sales Coordinator to drive revenue, developing strategies to maximize performance, set targets, and manage the full sales cycle. They will focus on team coaching, pipeline analysis, lead process optimization, and cross-functional collaboration to meet growth goals.

Requirements

• Bachelor’s degree in business administration, Marketing, Management, or a related field required; MBA or advanced degree preferred.
• 8–10 in sales or customer service, with significant time in sales management or leadership role.
• Proven ability to lead, coach, and develop high-performing teams.
• Proven experience leading cross-functional teams and managing multiple complex projects.
• Strong analytical, financial modeling, and strategic planning skills.
• Exceptional communication and presentation abilities with executive-level stakeholders.
• Demonstrated ability to drive process improvement and organizational change.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with ERP or business analytics systems. Experience in SAP and Salesforce ideal.

Responsibilities

• Demonstrated ability to manage and lead a team of 50+ employees.
• Manage, mentor, train, and motivate all levels of account managers and sales coordinators ensuring consistent process adherence.
• Build and maintain strong, long-lasting relationships with key clients.
• Develop sales strategies, set ambitious targets, and use analytics/CRM tools to monitor performance and identify improvements.
• Oversee the entire sales funnel, forecasting, and reporting on metrics to provide visibility into goals.
• Ensure compliance with sales methods, refine pitches, and streamline lead processes.
• Drive sales of products/services, identify new markets, and analyze customer preferences.
• Work with marketing, product, and leadership to align goals and improve workflows.

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance, Short-term and Long-term disability Insurance covered by company
• 401(k) with matching
• Costco Membership
• 11 Paid Holidays and generous Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Voluntary Benefits such as (Critical Illness, Term-Life Insurance for self and family members, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Director