Director of Sales Operations

Lexipol • Frisco, TX

12d • $159,000 • Remote

About The Position

Director of Sales Operations Remote position Candidates must already live in the United States. No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. #LI-Remote At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work The Director of Sales Operations role sits within the GTM Operations function, supporting Sales and Channel teams that serve public safety and first-responder agencies. This is a senior, hands-on position responsible for owning the full analytics and forecasting engine that drives revenue predictability — spanning pipeline management, quota modeling, and territory planning. The role partners closely with Finance, Accounting, and Data Services, and requires deep expertise in Salesforce, BI tools, and statistical modeling, along with the ability to translate complex data into clear insights for leadership. Beyond analytics, the position leads process optimization, compensation design, and sales enablement, making it a highly cross-functional role that sits at the intersection of strategy and execution. Key Performance Objectives: Strategic Planning & Forecasting : Develop long-term sales strategies aligned with company goals. Lead forecasting processes to ensure revenue predictability and accurate pipeline management. Process Optimization : Analyze end-to-end sales workflows to identify bottlenecks and implement repeatable, scalable processes. This often includes defining lead-to-cash cycles and stage-gate criteria. Technology & CRM Management : Administer and optimize reporting from RevOps tooling stack (CRM, marketing automation, BI) in partnership with Systems teams. Evaluate new tools, ensure seamless integrations, and drive user adoption. Data Analytics & Insights : Oversee data governance and create regional or company-wide dashboards. Translate complex data sets into actionable insights for the executive team and board. Sales Enablement & Training : Collaborate with HR and marketing to develop onboarding programs, sales playbooks, and training materials that reduce the ramp time for new hires. Incentive & Territory Design : Design sales compensation plans, quota models, and territory frameworks to motivate the team and maximize market coverage.

Requirements

• 8–10+ years of experience in sales operations or revenue operations.
• 3–5 years in a leadership capacity in sales or revenue operations.
• Advanced expertise in CRM platforms (Salesforce certification is a plus).
• BI tools (Tableau, Power BI): Intermediate or higher-level experience and skills
• Sales automation software tooling experience
• Statistical Modeling experience: Intermediate
• Excel skills: LookUps, pivots, power queries, etc.
• Analytical Rigor: Strong ability to use statistical techniques for modeling and predictive analytics.
• A bachelor’s degree

Nice To Haves

• Sales Compensation design experience
• Captivate IQ experience
• Gong experience

Responsibilities

• Strategic Planning & Forecasting : Develop long-term sales strategies aligned with company goals.
• Lead forecasting processes to ensure revenue predictability and accurate pipeline management.
• Process Optimization : Analyze end-to-end sales workflows to identify bottlenecks and implement repeatable, scalable processes.
• This often includes defining lead-to-cash cycles and stage-gate criteria.
• Technology & CRM Management : Administer and optimize reporting from RevOps tooling stack (CRM, marketing automation, BI) in partnership with Systems teams.
• Evaluate new tools, ensure seamless integrations, and drive user adoption.
• Data Analytics & Insights : Oversee data governance and create regional or company-wide dashboards.
• Translate complex data sets into actionable insights for the executive team and board.
• Sales Enablement & Training : Collaborate with HR and marketing to develop onboarding programs, sales playbooks, and training materials that reduce the ramp time for new hires.
• Incentive & Territory Design : Design sales compensation plans, quota models, and territory frameworks to motivate the team and maximize market coverage.

Benefits

• Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director