Director of Sales | Hotel Interurban

Columbia Hospitality • Tukwila, WA

2d • $100 - $110

About The Position

At Hotel Interurban, we don’t just stand out—we rise above. Towering over Seattle’s Southside with sweeping views of Mount Rainier, our hotel blends an unbeatable location with thoughtful amenities and a guest-first mindset. We’re seeking a strategic, relationship-driven Director of Sales to lead revenue growth across our property portfolio, inspire high-performing teams, and shape the future of our sales organization. This role is ideal for a proven hospitality sales leader who thrives in a fast-paced environment, understands the power of collaboration, and is passionate about creating exceptional experiences for guests, clients, and team members alike.

Requirements

• Minimum of 8-10 years of hospitality sales experience, or similar environment.
• Extensive knowledge and expertise in sales and/or event management with extensive sales and negotiation skills.
• Ability to communicate complex ideas effectively and formulate strategic plans.
• Strong emotional intelligence and critical thinking capabilities.
• Ability to lead and influence managers and large teams, directly or indirectly, while placing a high priority on mentoring and developing others.
• Serves as a strategic partner to clients to build, grow, and maintain profitable and long-lasting relationships with key accounts.
• Takes an initiative-taking approach to address issues and avert conflict, resolve practical problems, and conflict resolution with limited standardized solutions.
• Promotes a sense of urgency and establishes and enforces individual accountability in the team. Assumes the responsibility for the outcome of others.
• Confidence under pressure, handles and manages crises effectively with a positive attitude.
• Working knowledge of applicable laws, codes, and regulations.
• Excellent communication skills, including proficiency in writing contracts, reports, business correspondence, and operations manuals, with the ability to present information effectively and respond to inquiries from team members, managers, clients, guests, or the public.
• Demonstrate initiative to identify and solve problems utilizing available resources.
• Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
• Strong interpersonal communication with the ability to identify, understand, and anticipate the emotions, concerns and thoughts of others.
• Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.
• Demonstrates a strong grasp of mathematical operations including the ability to compute discounts, interest, commissions, proportions, and percentages.
• Analytical mindset and can utilize mathematical skills to assess data, identify trends, and draw meaningful insights that drive strategy and decision-making.
• Creates strategy and is able to shift with immediacy based on market conditions.
• Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
• Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
• Proficiency in financial acumen understanding and creating various financial reports (P&L statement, PACE, budget) with knowledge of dynamic pricing and profitability.
• Exceptional presentation skills ability to clearly effectively deliver to a variety of stakeholders; owners, leaders, clients, and team members.
• Ability to travel (including air or car, hotel overnight stays, and client entertainment.)

Responsibilities

• Responsible for developing strategic revenue driving initiatives and building effective team structures.
• Prepare or provide oversight for annual planning including internal prework, group strategic plans, and departmental revenue and expense budgets, aligning closely with the property General Manager to achieve overall goals.
• Drive vision and purpose through department objectives, revenue driving strategies, team deployment and production goals, and individual goal targets.
• Create departmental objectives, team deployment strategies, production goals, and individual performance targets.
• Exceptional leadership skills and emotional intelligence, has the ability to manage through subordinates, and can diffuse and resolve conflict in a practical manner.
• Meet and exceed expectations for department gross revenue and is able to make quick adjustments if targets are not being achieved.
• Understand the industry landscape and current trends with the ability to utilize them to forecast future business volume effectively.
• Ensure the accurate production of monthly reports.
• Possess proficiency in contractual language and agreements, and able to teach others.
• Ensure adherence to company policies and procedures accounting standards, including deposits, direct billing, and pre-payments.
• Report monthly achievements ensuring financial accuracy across P&L, sales and event platforms, and deposits/accounts receivable.
• Manage group yielding efforts with support from General Manager and Revenue Manager.
• Maintain department standards and implement systems, including sales & event platform administration/management.
• Provide overall direction, coordination, and leadership for team members.
• Oversee all group sales outreach, negotiations, contractual review, planning and service.
• Direct liaison to all community organizations, city officials, industry associations and public relations entities.
• Uphold departmental standards and implements management systems, including the administration of sales and event platforms.
• Develop and maintain favorable working relationships and open communication with all departments.
• Lead monthly Director of Sales cohort meetings and provided support to individuals within the cohort group.
• Support with portfolio wide training initiatives, including the annual in-person sales event.
• Hire, develop, mentor, and train department team members to ensure comprehensive competency in all relevant areas and identifying growth potential.
• Develop a monthly department training program and conduct monthly department meetings.
• Implement corrective action and feedback, when necessary, in a respective and constructive manner.
• Implements reward programs.
• Achieve departmental goals and objectives.
• Contribute to revenue growth across assigned segments at a higher level.
• Engage in client relationship building, including new business development and networking.
• Skilled in client negotiations, closing techniques, and contractual language comprehension.
• Cultivate and maintain positive working relationships and open communication with all stakeholders.

Benefits

• Cellphone Allowance
• Paid Time Off
• 401K Match
• Values Based Culture
• Benefits - Medical, Dental, Vision, Disability Coverage, Company Contributed HSA/FSA Plan, Company Sponsored Life Insurance Policies
• Discounted Lodging, Dining, Spa, Golf, and Retail along with Third Party Perks
• Employee Assistance Program
• Diverse Work Group
• “Columbia Cares” Volunteer Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees