Director, Operations and Learning

NYU • New York, NY

1d • $115,000 - $155,000

About The Position

The Director, Operations and Learning (DOL) oversees the day-to-day activities and the educational program of the Learning and Teaching Nexus (Nexus) at the New York University School of Professional Studies (SPS). The Director manages work to support SPS faculty and advances the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Teaching Initiatives and Experiments; Learning Data and Research; and Course Design and Development Sessions. The Director works with Nexus leadership to ensure that the Nexus services model is comprehensive, coherent, and continuously evolving to meet the needs of the SPS community. The Director supervises and works with direct reports and the staff to align all unit activities around the design, development, and implementation of a broad range of learner-centric educational opportunities. The Director plays a central role in the planning, delivery, and improvement of Nexus resources and experiences to facilitate faculty empowerment. The Director is also responsible for actively contributing to a high performance team-focused culture through modeling and mentorship. Additionally, the Director creates, implements, and revises organizational practices, systems, and policies to maximize effectiveness, efficiency, experimentation, innovation, and Nexus staff development.

Requirements

• Bachelor's Degree in education, business, or related field.
• 7+ years experience leading a high-performance agile learning organization (e.g., accelerator/incubator), an education start-up, or a software development unit.
• Must include experience supervising teams focused on service, learning, and development and experience managing business functions (e.g., finance, human resources, strategic planning).
• Educational psychology, learning sciences, cognition, or related.
• Service design.
• Highly detail oriented with strong organizational abilities.
• Analytical thinking, process development and improvement, and problem-solving.
• Performance/operation metrics.
• Excellent interpersonal and public speaking skills.

Nice To Haves

• Master’s degree in education, business, or related field
• Training program implementation.
• Educational resource development.
• Teaching in higher education.
• Course development.
• Curriculum design.
• Consulting on educational projects (e.g., program development, grant-funded faculty initiatives).
• Agile methodologies/project management.
• Business development.
• Grant-writing.
• Online Program Management.

Responsibilities

• Oversees the day-to-day activities and the educational program of the Learning and Teaching Nexus (Nexus) at the New York University School of Professional Studies (SPS).
• Manages work to support SPS faculty and advances the NYU SPS Learning Ecosystem across the following areas: Learner-Centric Course Architecture; Goal-Driven Technology Adoption; Incubation of Teaching Initiatives and Experiments; Learning Data and Research; and Course Design and Development Sessions.
• Works with Nexus leadership to ensure that the Nexus services model is comprehensive, coherent, and continuously evolving to meet the needs of the SPS community.
• Supervises and works with direct reports and the staff to align all unit activities around the design, development, and implementation of a broad range of learner-centric educational opportunities.
• Plays a central role in the planning, delivery, and improvement of Nexus resources and experiences to facilitate faculty empowerment.
• Actively contributing to a high performance team-focused culture through modeling and mentorship.
• Creates, implements, and revises organizational practices, systems, and policies to maximize effectiveness, efficiency, experimentation, innovation, and Nexus staff development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director