Director - Program Management

Mastercard • O’Fallon, MO

1d

About The Position

Mastercard’s Services Technology team is seeking a Director, Program Management to support the Data Commercialization Platform (DCP) Leadership in driving operational efficiency, aligning priorities, and enabling platform-wide execution. In this role, you'll be the connective tissue across a rapidly evolving data ecosystem—bridging Architecture to Engineering, Governance to Product, Cloud to Private Core—to help teams deliver a unified, open Lakehouse foundation that turns complexity into clarity, and strategy into scalable results.

Requirements

• Proven experience in executive/leadership communications, business reporting, and translating technical strategies into execution plans.
• Excellent writing and storytelling skills; ability to “storyboard” and build visually compelling, logically structured presentations.
• Highly organized and detail-oriented; skilled at managing competing priorities in a fast-paced, deadline-driven environment.
• Intellectually curious with an entrepreneurial, results-driven mindset.
• Strong influencing skills—able to anticipate challenges, address issues proactively, and drive alignment across diverse stakeholders.
• Trusted partner who can manage sensitive information and exercise sound judgment, discretion, and confidentiality.
• Flexible and creative, able to adapt and thrive in an evolving platform and multi-cloud environment.
• Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively at all levels.
• Experience identifying risks and implementing mitigating controls, particularly related to data platforms, cloud environments, and data governance.

Responsibilities

• Collaborate with DCP Leadership and partners across Data & Analytics (D&A) to execute the DCP strategic roadmap.
• Support delivery of DCP platform priorities by working closely with business leads and cross-functional teams across Mastercard (e.g. Data Strategy & Management, Privacy & Data Protection, MA TECH, Finance, P&C, Communications, Legal, Architecture, etc.).
• Develop executive presentations and messaging for internal audiences (e.g. Quarterly Business Reviews, Governance meetings, Strategic Execution, Business Updates, etc.); facilitate clear and consistent communication across the platform.
• Drive business reporting to ensure operational excellence; identify insights across DCP execution and provide meaningful recommendations.
• Support employee communication and engagement initiatives (e.g. All Hands, directs meetings, Leadership Offsites, Community Engagement, Newsletters); partner with P&C to support Diversity and Inclusion initiatives.
• Simplify and structure ambiguous technical problems—uncover root causes, develop solutions, and translate into actionable recommendations.
• Lead and manage cross-functional initiatives across ingestion, Lakehouse zones, governance, and platform enablement, ensuring timely execution of key objectives.
• Identify, manage, and resolve dependencies and risks across engineering, data governance, and product teams, ensuring transparent communication and status reporting to stakeholders.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed