Director, Revenue Cycle Performance

Surgical Information Systems Careers • Alpharetta, GA

2d • Onsite

About The Position

For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart ™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS). Serving over 2, 700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most : delivering exceptional patient care and outcomes. Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025 , 2023 , and 2022 , SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart ™ at sisfirst.com . This position is onsite at our Alpharetta, GA Headquarters location. The Director, Revenue Cycle Performance is a senior leader responsible for driving strategy, analytics, and performance optimization of the revenue cycle services across the organization. This role oversees revenue analytics, payer performance management, contracting support, credentialing alignment, and continuous improvement initiatives to ensure sustainable financial outcomes. The Director partners closely with Revenue Cycle Operations leadership, Managed Care, Finance, Compliance, IT, and Executive teams to identify revenue opportunities, mitigate risk, and deliver measurable improvements across the full revenue cycle lifecycle.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Healthcare Administration, or a related field required
• 7+ years of progressive experience in healthcare revenue cycle management, analytics, or performance optimization
• 3+ years of experience leading teams or enterprise-level initiatives
• Deep understanding of payer contracts, reimbursement methodologies, and revenue cycle KPIs
• Advanced knowledge of end-to-end revenue cycle operations and financial performance drivers
• Strong analytical, financial modeling, and data interpretation skills
• Experience developing executive-level dashboards and performance reporting
• Ability to influence and collaborate across senior leadership and cross-functional teams
• Strong communication skills with the ability to present complex concepts clearly to executive audiences
• Experience leveraging automation, BI tools, and data platforms to improve efficiency and insight

Nice To Haves

• Master’s degree (MBA, MHA, or similar) preferred

Responsibilities

• Revenue Cycle Strategy & Performance
• Develop and execute a comprehensive revenue cycle performance strategy aligned with organizational financial and growth objectives
• Define, monitor, and report key revenue cycle KPIs, including net collection rate, denial rate, days in A/R, cash acceleration, underpayments, and contract yield
• Lead root cause analysis of revenue and performance gaps; design and drive corrective action plans in partnership with Vice President- and Director-level leaders
• Provide executive-level insights and recommendations to support strategic decision-making
• Revenue Analytics & Reporting
• Lead the revenue analytics function, including productivity reporting, client dashboards, and executive-level performance reporting
• Translate complex financial and operational data into clear, actionable insights for senior leadership and cross-functional stakeholders
• Standardize KPI definitions, data sources, and reporting methodologies across departments to ensure consistency and transparency
• Identify trends, risks, and opportunities in payer performance, reimbursement patterns, and revenue realization
• Managed Care & Contracting Support
• Provide financial modeling and analytics support for payer contract negotiations and renewals
• Monitor contract performance to identify underpayments, reimbursement variances, and yield opportunities
• Develop and maintain payer scorecards and contract performance tracking tools
• Partner with Managed Care and Finance teams to support contract optimization and financial forecasting
• Credentialing & Payer Enrollment Alignment
• Ensure alignment between credentialing and payer enrollment processes and revenue cycle performance goals
• Monitor credentialing timelines and quantify financial impact related to enrollment delays or gaps
• Identify credentialing-related revenue leakage risks and partner with Operations and Compliance to mitigate impact
• Process Improvement & Optimization
• Lead cross-functional revenue performance improvement initiatives across the revenue cycle
• Implement best practices in denial prevention, underpayment recovery, and reimbursement optimization
• Leverage automation, analytics platforms, and emerging technologies to improve reporting efficiency and workflow effectiveness
• Support system implementations, enhancements, and revenue-related integrations in partnership with IT and Product teams
• Leadership & Collaboration
• Direct, mentor, and develop high-performing analytics and performance teams
• Serve as a strategic advisor to executive leadership on revenue performance, risk, and growth opportunities
• Collaborate with Operations, Finance, IT, Compliance, and Managed Care teams to align revenue goals and execution
• Foster a culture of accountability, continuous improvement, and data-driven decision-making

Benefits

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day

What This Job Offers

• Job Type: Full-time
• Career Level: Director