Director, Strategic Initiative Enablement & Learning Operations

Children's Hospital and Health System • Wauwatosa, WI

2d

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Job Summary Serves as a system leader, designing, executing, and maintaining an integrated learning ecosystem that accelerates organizational transformation. This role drives strategic execution by shaping people centered change strategies, modernizing learning operations, and equipping teams with the capabilities needed to advance Children's Wisconsin's highest priority strategic initiatives. Provides thought leadership and operational excellence across all facets of system wide capability building, aligning learning strategy to organizational priorities, stewarding modern learning technologies, embedding analytics into decision-making, and ensuring that learning and change enablement are executed with consistency, rigor, and measurable impact.

Requirements

• Bachelor's Degree required
• 10+ years progressive experience leading learning and organization development initiatives to enable achievement of strategic objectives. required
• 2+ years people management experience required
• Knowledge of and ability to both apply and mentor team members on a strategic consultative approach to aligning with system-wide goals and initiatives.
• Industry best-practice knowledge of human and organization performance enablement approaches.
• Comfort with hardware and software to support educational technologies, learning management system, and interfaces to other parts of Human Resources Information Systems.
• Familiarity with social media and its potential to support personal and organizational learning.
• Excellent listening and analytical skills for requirements gathering.
• Advanced communication skills and the ability to present effectively to the executive team.
• Strong people and prioritization skills to build, influence, and lead team to develop collaborative business relationships.
• Ability to balance/reconcile many stakeholders’ expectations simultaneously.
• Strong project management skills to simultaneously manage the development and implementation of change deliverables for multiple projects, including the ability to re-scale solutions as scope and/or timelines change.
• Effectively plan and align work, adapt plans as situations change, and optimize work processes in ways that consistently meet commitments and build trust with team members, business partners, and staff across Children’s.
• Strong process and service orientation.

Nice To Haves

• Master's Degree in human performance, organization development, business, or related field. preferred
• Experience with training in a healthcare environment preferred

Responsibilities

• Enterprise Leadership & Strategy Serves as an advisor and thought partner to executive leaders in designing and implementing cross functional learning and enablement strategies that accelerate strategic initiative execution. Functions as a change strategist, shaping and guiding people focused change enablement for transformation imperatives and co leading the design of a practical enterprise change management framework. In partnership with the Chief Learning Officer, defines the long term strategic vision for a modern, data driven learning ecosystem—encompassing systems, processes, infrastructure, and governance.
• Transformation & Change Enablement Leads the integration of learning and change strategies into enterprise transformation efforts, ensuring readiness, clear communication, adoption, and sustained behavior change. Establishes enterprise level metrics and success criteria for learning and change initiatives, guiding efforts from early stage incubation through full operational handoff.
• Learning Innovation & Ecosystem Design Directs research and adoption of emerging trends in human performance, digital learning, and enabling technologies to scale high quality, high velocity learning experiences. Partners with IS to optimize value and adoption of enterprise learning and productivity platforms, including Workday Learning and the M365 suite—to advance digital fluency and streamline operational efficiency. Provides oversight of learning experience design, agile development processes, and the integration of both custom and market-available learning solutions.
• Learning Operations & Performance Optimization Leads system-wide learning operations to ensure strategic alignment, operational excellence, and the use of leading edge practices, processes, and technologies. Oversees enterprise learning platforms, learning operations workflows, and audio visual services to ensure scalable, seamless delivery of system wide capability building. Advances a culture of data-driven decision making by embedding analytics into learning design, performance measurement, and reporting—ensuring clear demonstration of ROI when needed and the ability to meet all internal and external reporting requirements.
• Governance, Prioritization & Accountability Shapes system-wide policies, standards, and governance structures for learning and organizational enablement practices. Sets strategic priorities, define operational goals, and foster a culture of accountability and continuous improvement across learning operations teams.
• Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development
• People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development

What This Job Offers

• Job Type: Full-time
• Career Level: Director