Director, Technical Operations

Digital Realty • Dallas, TX

14h

About The Position

We are seeking a creative thinker and technically skilled AI/Machine Learning
Specialist to join our Global Technical Operations team. This role will partner
with internal stakeholders and consultants to develop scalable solutions that
improve our internal processes and the reliability of critical infrastructure.

Requirements

• 5+ years of experience in AI/ML deployment
• Demonstrated strong analytical abilities to translate business problems into technical, data-driven solutions.
• Advanced degree in quantitative field (Mathematics, Statistics, Computer Science, or Data Science).
• Working knowledge of machine learning algorithms, predictive analytics, and statistical modeling.
• Excellent communication and stakeholder management skills across global teams.

Nice To Haves

• Familiarity with global data center critical infrastructure operations and regulatory environments a plus.
• Experience with cloud platforms, data lakes, and edge computing architectures a plus.
• Multilingual capabilities and international work experience a plus.

Responsibilities

• Work with global and regional leadership teams to ensure AI solutions are meeting the needs of the business
• Partner with the Reliability team to develop and implement models for analysis of operating parameters and incident & break/fix data to identify failure trends and systemic issues.
• Analyze failure and break/fix data, operating parameters and maintenance activities to assist with Root Cause Analysis, including Human Error contributors
• Identify data inflection points for development of predictive models
• Partner with the Maintenance and Change Management teams to evaluate procedures for compliance with standards.
• Serving as AI SME, collaborate with internal stakeholders to identify use cases that drive continuous improvement.
• Support the development of global playbooks and standardized processes for AI deployment.
• Partner with other AI leaders from other business units to leverage best practices, stay up to date on latest advancements, and leverage internal tools as necessary

Benefits

• Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
• Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
• Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director