Position Summary: The Disclosure Specialist verifies that mortgage disclosure packages comply with applicable disclosure regulations, as well as investor and agency disclosure requirements. The Disclosure Specialist is responsible for reviewing mortgage files for accuracy and completeness; monitoring the disclosure desk queue for review requests; as well as preparing and delivering disclosure packages to borrowers. Essential Functions Responsible for initial disclosures and re-disclosure processing. Ensure that each disclosure package contains all expected disclosure documents, and all forms are completed accurately and in totality. Ensure that disclosure packages comply with all applicable federal, state, and agency guidelines impacting residential mortgage originations and comply with prescribed regulation timelines at time of delivery to members. Review loan summary forms, loan officer questionnaires and other relevant documents to identify associated fees paid by the borrower. Monitor pipeline daily to ensure initial and re-disclosure packages are distributed within regulated timeframes. Deliver mortgage loan disclosures in a secure manner to comply with IT security policy. Regular, reliable, and predictable attendance. Marginal Functions Follow established document checklists. Comply with industry-related regulations, requirements, and state/federal laws as applicable to the job duties of this position. Monitor Disclosure Desk work queue and e-mail in box to support the entire team within prescribed service level agreement timeframes. Answer calls, voice mails and emails in a timely manner ensuring exceptional customer service. Communicate with production employees to validate fees associated with the presented mortgage transaction to ensure disclosures are delivered with the correct fee amounts. With supervisor approval, perform minor corrective action to fees when necessary. and save disclosure documents to ensure all file documents are captured. Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices. All other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED