Dispatch Coordinator

Bish's RV • Great Falls, MT

18h

About The Position

As the Dispatch Coordinator, you will be responsible for organizing the flow of service work through the service department in a professional, timely manner. Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.

Requirements

• Exceptional organizational and multi-tasking capabilities
• Excellent interpersonal and communication skills
• Ability to forecast the needs of the shop
• Must be available on Saturdays
• An awesome attitude
• The ability to work independently as well as in a team setting
• Neat, clean, and professional appearance
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers

Responsibilities

• Ensures proper repair order documentation
• Maintains an effective dispatch system
• Prioritizes and controls all comebacks to ensure proper and prompt attention
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer
• Maintains an organized and up-to-date repair log

Benefits

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401K
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
• RV Borrowing Program
• Incredible Team Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed