Dispatcher

Fairway Lawns, LLC•Carrollton, TX

13h•$18 - $20

About The Position

NOW HIRING DISPATCHER FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY! STARTING PAY OF 18.00 - 20.00 PER HOUR BASED ON EXPERIENCE! Are you organized, detail-oriented, and passionate about delivering outstanding customer service? Andy’s Sprinklers & Drainage is growing and seeking an experienced Dispatcher to join our dedicated team. In this role, you’ll be the communication hub between our customers and service technicians—ensuring efficient scheduling, clear communication, and seamless service delivery. If you thrive in a team environment and take pride in keeping operations running smoothly, we want to hear from you!

Requirements

2–5 years of customer service/Dispatching experience (required)
Prior dispatching or scheduling experience in a service industry (preferred)
Exceptional organization, time management, and multitasking abilities
Strong communication and problem-solving skills with a professional demeanor
Ability to learn and navigate multiple software systems efficiently
Proficient typing speed (50+ WPM required)
High school diploma or equivalent (required)

Nice To Haves

Prior dispatching or scheduling experience in a service industry (preferred)

Responsibilities

Receive and dispatch service orders for technicians promptly and accurately
Oversee technician routes and track performance and efficiency throughout the day
Schedule, reschedule, and cancel service appointments as needed
Communicate effectively with technicians, relaying updates, messages, and job details
Proactively identify and resolve scheduling conflicts to minimize downtime
Maintain accurate call logs, schedules, and service data across multiple software systems
Generate and distribute reports for management as requested
Support general office functions and perform additional duties as assigned