Distribution Center General Manager

FERGUSON•Coxsackie, NY

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking a General Manager for our Regional Distribution Center in Coxsackie, NY. This leader will be responsible for driving associate engagement, safety, quality, productivity, and continuous improvement across a multi-shift, high-volume operation supporting B2B, B2C, and branch replenishment. The role oversees all functional areas of the Regional Distribution Center and is accountable for delivering operational excellence while advancing a culture focused on safety, customer service, and continuous process improvement. The Coxsackie, NY facility is located just 30 minutes outside of Albany and is 465K square feet with oversight over a team of 130 hourly associates and 10 salaried associates. The Opportunity: To lead and inspire the development of associates and management team by demonstrating a strong shown understanding of distribution operations and the ability to “bring out the best” in our people through empowerment and team member engagement while delivering excellent customer service. Responsible for setting and achieving a safe work environment, our quality standards and engaging the team to deliver productivity goals for the Distribution Center.

Requirements

This position requires a result oriented, high energy, dynamic individual with high energy, emotional intelligence, and insightfulness to work and thrive in a fast paced, high growth Distribution Center.
Bachelor’s Degree in supply chain, engineering or a related field.
10+ years direct management/leadership experience in a big box operating environment, including a salaried workforce in a manufacturing, production, or distribution environment
E-commerce fulfillment experience (direct to consumer).
Extensive experience with automated WMS, TMS systems, and other mechanized processes.
Experience with material handling and packaging equipment to include Autostore, conveyance, boxing, and wrapping equipment.
Prior experience working in an LMS/Labor or Engineered standard environment
Excellent proactive communication skills with all levels of management and staff
Experience with activity-based performance metrics, process improvement, and lean thinking with a track record of delivering ‘outstanding operations and performance.
Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions.
Decisive, fair, and consistent approach to associate communication and interaction.
Strong customer service and collaborative approach.

Nice To Haves

MBA / higher level degree preferred but not required.

Responsibilities

The hiring, development, and retention of associates to ensure we maintain a culture of engaged team members who are highly motivated to deliver continuous improvement.
The right leader will also create and internal succession plan and development team member skills.
Develop a strong culture of collaboration and high associate engagement while building a best-in-class operating environment.
Navigate change and achieve high levels of customer service while balancing operational requirements in a very collaborative environment
Ensure all functions operate at levels which exceed our customer’s needs and establish financial and operational goals.
Recommend policies and programs which guide the organization in maintaining and improving its competitive position and profitability of the operation.
Ensure the safety and security of the facility in accordance with OSHA guidelines.
Implements all policies, procedures, and regulations as set forth by Ferguson.
Committed to continual learning with respect to new operating methods as well as information technology impacting distribution operations and safety.
Dedicated to developing and sustaining an ‘employer of choice environment’ for our associates.