About The Position

We are looking for a highly organized and detail-driven e-Commerce Content Administrator / Project Coordinator to support our growing digital and retail programs. This role is ideal for someone who thrives in fast-paced environments, enjoys working with data, and understands the nuances of CPG e-commerce content management. If you are someone who brings accuracy, strong communication, and advanced Excel capabilities — and can confidently work both independently and cross-functionally, this role is a great fit.

Requirements

  • Advanced Excel skills (VLOOKUP, pivot tables, formulas, data organization)
  • Strong administrative/data management experience — digital content management preferred
  • Understanding of CPG eCommerce workflows and retailer platforms
  • Excellent communication skills — professionally written and spoken English; French is an asset
  • Exceptional attention to detail and sense of urgency
  • Ability to manage multiple projects and tight timelines with minimal supervision
  • Ability to work collaboratively within a team and independently
  • Strong follow-up and accountability skills
  • Proficiency with Microsoft Office
  • Friendly, approachable, and professional
  • Confident and comfortable working with cross-functional teams
  • Open to growth, coaching, and career development
  • Adaptable and receptive to feedback and change
  • Emotionally intelligent and able to maintain strong working relationships

Responsibilities

  • Maintain and update the Master Tracker for all SKUs, including rollovers, changes, and new product setups
  • Ensure content accuracy and integrity across various retailer eCommerce systems
  • Partner with brand teams and creative vendors to track and organize PDP assets (images, copy, specs, etc.)
  • Act as administrator/back-up for Amazon PDP content
  • Manage Walmart PDP content updates for multiple products
  • Conduct routine system and content audits to ensure data accuracy and consistency
  • Prepare customer/vendor setup forms and coordinate follow-ups with retail partners
  • Manage customer profiles, including vendor manuals, requirements, and retailer-specific processes
  • Respond to internal inquiries related to eCommerce data and content
  • Proactively follow up with internal and external stakeholders to keep workflows on track
  • Monitor product launches, changes, and removals to ensure timely updates across systems
  • Perform other related tasks as needed within the scope of the role
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